San Juan Sacatepéquez Vacations from $454

Great stay and amazing property

Love this hotel!! Need more food option or at least vending machines, because you’re not allowed to bring food from outside. But overall it is ⭐️⭐️⭐️⭐️⭐️

We stayed in the triple bed room, which was very nice. There were only two of us (we booked late so it was the last available room) and we had plenty of space. The beds were each a different firmness which could be good for lucky sleepers. The bathroom was updated, the rooftop restaurant served excellent food. The staff at the entire hotel was very friendly. If I were to return to Guatemala, I would definitely stay at El Carmen again. Thank you!!

El lugar es muy bonito, ahora la propiedad está algo descuidada, se observa poco mantenimiento en el mobiliario cercano a la piscina o la terraza y la refrigeradora. Y en cuanto apoyo por medio del chat del app de expedía es nulo, el personal del lugar no atiende por el app, sino solicita que se llame a recepción en horario donde está disponible la recepción, en mi estadía tuve un inconveniente que me costó contactar alguien que me apoyara, finalmente se solventó y fue esperando al personal de la recepción. Ahora el lugar cuenta con una cocina, si en caso no se desea cocinar hay un restaurante que lo sugiero si se bebe alcohol es rápido ahora si es por comida tener paciencia para esperar.

It was my first time to visit and stay in Antigua. Hot Chipilin is a cute boutique private hotel have a view of Volcan Agua on sunny days, beautiful and enjoyed its view with great coffee served. I would come back to this hotel, I really liked it. Only a few things I experienced were not met with my expectations, but I learned them so it won't be problems for next time. 1. You need to leave a key to hotel staffs for having your room cleaned. I would not have a problem with it however I was not advised ahead of time that I needed to leave my room key so I did not get my room cleaned, unfortunately. 2. Leaving your suitcases with Front Desk after check out costs Q100 if until after 14:00. This is new to me, it is believed that a hotel common system allows you to leave your suitcases with front desk at free of charge (tips to porter) but this hotel asks Q100 to store your stuffs till later. For example, I stayed till a bit after 18:00. I loved their breakfast and coffee served delicious, overall, this is a great place to stay. All staffs are friendly, they give you 2 bottled water in room and there is water tank that you can refill your bottles in common area, which was very appreciative. Thank you!