危地马拉旅游套餐和自由行旅游优惠

Excellent staff and beautiful hotel. I would love to stay here again

Overall, the property is very beautiful and has a lot of potential. However, it is a bit smaller than it appears in the photos. There are several areas that could be improved, particularly communication, as it was very difficult to get in touch with someone when we needed assistance. The cleanliness and maintenance of the different areas of the villa were also average and could be improved. The pool is heated, but it was excessively hot during our stay. In addition, the chemicals in the pool stained all of our white swimsuits yellow, which was very disappointing. The parking areas are also quite far from the villa and unfortunately do not provide any shade. Overall, the property is beautiful, but there are several aspects that could be improved to make the guest experience more comfortable and enjoyable.

Hospitality is top tier. Everyone is welcom

We loved our 4 day stay at Kula Maya. Super friendly staff, clean hotel and room, tranquil location providing privacy and intimacy while being just a short walk to the main shops and restaurants. Would definitely recommend! Our favorite part was the Yurt, a big space accompanied by a large, outdoor bathroom and private balcony.

Staff was EXTREMELY kind and welcoming. I assumed boat transportation would be as easy as other parts of the lake which led me to not have transportation when it was time for me to arrive at the hotel. The hotel was incredibly helpful and helped me get on a public boat which saved me from paying $100 for a public boat. The hotel is VERY secluded and it felt like I was the only person there. I definitely should have picked something closer to other towns because I felt like I wasted a day of my trip however that was 100% my fault. Would stay here again but with plans to have more of a relaxing vacation instead of traveling. Definitely don’t book if you are looking to travel around the lake and maximize your time however if you are looking for a slow relaxing day or few days this is a great option especially if you’re willing to book one of the more expensive rooms.