9/10 Wonderful! (1,552 reviews)
This hotel is a short walk downtown but far enough away from all the noise and bustle. The building is under construction but no work was done during our stay. The hotel was clean, facilities were open and easily accessible. The pool looks like it needs attention, many of the tiles are loose or even cracked and much of the grout is MIA (maybe it was never there). The view is incredible from the roof top pool thought! Breakfast was served with polite and efficient staff. The desk staff was a hit or miss. Usually polite but for me professionalism would be to stand when attending to guests, not having cellphones out and active during guest check in/out hours, or being proactive. Also, the address for the building is incorrect on Apple Maps. Had a package scheduled to be delivered but went to the hotel two doors down. After bringing it to the front desk’s attention they had an epiphany that other guests packages went to that other hotel also… when I called to find a lost item the phone weren’t working? Continuously got hung up on… oddly enough, some of the elevators you had to use a room key to utilize, but if you went through the back doors, you can get on an elevator and go to any floor you wanted.
The room itself was extremely well cared for, quiet, with amazing blackout curtains. Great water pressure, and amenities you’d need and expect. Plenty of restaurants/coffee close by.
Reviewed on Jul 29, 2025
