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Overview of Hesperia Bilbao

Photo gallery

Serves lunch and dinner
Minibar, in-room safe, desk, laptop workspace
View from Room
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationZubizuri Bridge2 min walk
    Popular LocationBilbao City Hall6 min walk
    Popular LocationLa Salve Bridge7 min walk
    AirportBilbao (BIO)13 min drive

Choose dates to view prices

  • Superior Room, View (Extra Bed 2 adults + 1 child)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuperior Room, View (Extra Bed 2 adults + 1 child)
  • Junior Suite, View

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite, View
  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Room
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite
  • Standard Single Room

    4.7/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Single Room
  • Superior Room, View (Extra Bed 3 adults)

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsSuperior Room, View (Extra Bed 3 adults)
  • Standard Room (Extra Bed 3 adults)

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsStandard Room (Extra Bed 3 adults)
  • Standard Room (Extra Bed 2 adults + 1 child)

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsStandard Room (Extra Bed 2 adults + 1 child)
  • Superior Room, View

    4.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Room, View

About this area

Bilbao

Located in Bilbao, Hesperia Bilbao is near a metro station and on the riverwalk. Sopelana Beach and Etxebarria Park reflect the area's natural beauty and area attractions include Maritime Museum and Museo Marítimo Ría de Bilbao. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre.
Visit our Bilbao travel guide
Popular Location

What's nearby

  • Zubizuri Bridge - 2 min walk
  • Bilbao City Hall - 6 min walk
  • La Salve Bridge - 7 min walk
  • Plaza Moyua - 11 min walk
  • Guggenheim Museum Bilbao - 13 min walk

Getting around

  • Pio Baroja Tram Stop - 6 min walk
  • Bilbao-Abando Station - 12 min walk
  • AirportBilbao Airport (BIO) - 13 min drive

Restaurants

  • La Ria — 1 min walk
  • La Orilla — 1 min walk
  • Atea — 5 min walk
  • Larruzz — 5 min walk
  • Zortziko — 5 min walk

About this property

Hesperia Bilbao

Riverwalk Bilbao hotel in Castaños, near Guggenheim Museum Bilbao
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite. All 151 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, plasma TVs come with satellite channels, and guests will also find room service and hair dryers.
Hesperia Bilbao offers 151 accommodations with minibars and safes. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 24 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 20.90 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center (985 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable/satellite channels
  • Plasma TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 20.90 per person (approximately)
  • Self parking fee: EUR 24 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number H.BI.01201

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

NH Collection Ría Bilbao Hotel
Hesperia Hotel Bilbao
Bilbao Hesperia Hotel
Hesperia Bilbao Hotel Bilbao
Collection Ría Hotel
NH Collection Ría Bilbao
Hesperia Bilbao Hotel
Hesperia Hotel
Hesperia Bilbao Hotel
Hesperia Bilbao Bilbao
Hesperia Bilbao Hotel Bilbao

Frequently asked questions

Can I cancel my reservation for free at Hesperia Bilbao and receive a full refund?
Yes, Hesperia Bilbao offers free cancellation on select room rates, because flexibility matters! Please refer to Hesperia Bilbao cancellation policy on our site for more details about any exclusions or requirements.
Is Hesperia Bilbao pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hesperia Bilbao?
Self parking is available for EUR 24 per day. Limited spots are available.
What time is check-in at Hesperia Bilbao?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hesperia Bilbao?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Hesperia Bilbao located?
Located in Castaños, this hotel is within a 15-minute walk of Zubizuri Bridge and Guggenheim Museum Bilbao. San Mames Stadium is 1.3 mi (2.1 km) away. Pio Baroja Tram Stop is 6 minutes by foot and Moyua Station is 10 minutes.
4.4
Excellent
5 - Excellent
480
4 - Good
425
3 - Okay
58
2 - Poor
12
1 - Terrible
7

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Overal good.
Overal the stay was excellent. My only gripe was that the bed was very hard, and the pillows were very firm. One thick one, and one thin one were given as options. Other than this, it was great. The room was clean, there were hand sanitisers everywhere, shields at reception. Was also very quiet. All staff were super friendly. Location also was excellent next to the Guggenheim and 10 minute walk to the old town for pinxtos.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We had a junior suite with views over the river. It was everything we had wished for this short break. The hotel is in a really good location. The breakfast excellent and the staff were very helpful and friendly.
Stayed 2 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Better cleaning in bathrooms
There were stains and dirt on the walls of our bathroom, quite gross. he location was fine. The Guest Services were great. Mattress were firm, not so comfy. Overall was okay.
Stayed 3 nights in Dec 2019

4/5 Good

Stayed 1 night in Nov 2019

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