圣费尔南多旅游套票 | 圣费尔南多机票+酒店优惠低至 4 折

Terribile. Non so come hotel.com, di cui sono cliente silver, possa mettere in rete annunci di sistemazioni come questi .

Hotel boutique agradable y tranquila, zona de piscina coqueta entre calles antiguas. Desayuno rico de precio elevado. Personal muy servicial y con respuestas rápidas desde que haces la reserva con su servicio de mensajes. Se tardaron un poco en tener habitación lista aunque sabíamos que registro era desde las 3. Nos dieron una habitación de otra categoría inferior a la reservada que estaba encima de recepción con mucho ruido y no mucha privacidad desde las ventanas

Would not recommend to anyone. Arrived to a room with no AC in over 100 degree weather. AC was never fixed (portable AC unit was provided that only cooled the sofa area and you had to sit right in front of it) and the room remained at dangerous levels of over 100 degrees for the two days I stayed there. My stay was supposed to be for three days, however, I ended up leaving early because the heat was unbearable. Secondly, there was a leak in the bathroom that posed a biohazard risk. When both these issues were presented to management I was told I was lying despite having on video that the AC does not work and their technicians in my bathroom from 10 am to 5 pm and still unable to fix the leak. If I am lying why were they in the bathroom for an entire work shift, with no resolution?! Do not stay here. They are only hospitable if you have no complaints, once you complain about something their entire demeanor change. Not worth the price and seems like they only cater to a certain demographic of people. If you are a minority you are not welcomed here. Would not recommend. Extremely disappointed that I was presented with micro-aggressions once I voiced my concerns as a guest. Also the television did not work and the sofa was filthy.