Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The property description did not accurately reflect the true condition of the location, layout, or amenities. While the unit itself was more updated once inside, the exterior areas—including the entryways and balcony—were noticeably worn, with chipped paint, rust, and clear signs of age and lack of maintenance. The listing also misrepresented key amenities such as beach access and trolley service, both of which were inconvenient or unavailable during the stay.The cleanliness of the unit was below expectations. Despite the interior being more modern, it was not well-cleaned. There were continuous ant issues, a persistent musty smell, and problems with heating and air that made the stay uncomfortable.In terms of customer service, communication was inconsistent and frustrating. Kelley never responded at all, and although Michael eventually communicated by phone, the initial interaction felt dismissive—as if reaching out for help was an inconvenience. This made resolving issues difficult and added unnecessary stress to the stay.Based on the overall experience, I would not recommend this property to a friend or relative. The combination of misrepresented amenities, poor maintenance, cleanliness concerns, and unreliable communication made the stay far below expectations.As for activities and attractions, while the surrounding area offered enjoyable restaurants and local attractions, the property itself did not support or enhance the vacation experience due to the issues mentioned above.