Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall, we had a good stay and really loved the location of this house. The home itself was clean and in a great area, which made it easy to enjoy our vacation.I also want to give credit to the rental company because their customer service was excellent. They responded quickly and worked hard to help resolve issues during our stay, including sending out a replacement TV and arranging a laundry service when problems came up.That said, there were several maintenance issues that impacted our experience. The washing machine had mold/mildew and was leaking debris into loads of laundry, which ruined one of my white outfits. Since we were traveling with a toddler, not being able to wash clothes and beach towels was especially difficult. The dryer also did not function properly. In addition, multiple TVs were not working upon arrival, and although one was replaced, the upstairs TV remained unusable.We appreciated the responsiveness of the management company and enjoyed the property overall, but I hope these maintenance issues can be addressed for future guests.