“The location is good and the room is clean. There were 2 small towels for our cleaning of our dirty shoes which I like as it saves the clean towels and environmental friendly. But there was an accidental alarm rang which woke all of the residents up. ”
“not the service for four star hotels: disappointed.
1. they cant found our reservation from the computer. (its ok. happened sometimes) but at least dont let us standing and waiting there with big package.
and when another customer came after us. they helped them first. we just standing there and watching what they doing. when i asking for sitting in lobby to wait ( which is just near the reception). they still didnt notice its because we tired and waiting too long. just answered it will finish……