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The Regency was well presented, as were the staff. We had a junior suite, which was reasonably large, but not overly comfortable. The bathroom was a good size and well equipped. Our room was at one end of the building and next to a service lift, which was used early in the morning and a little noisy.Food ...
The owner gave us directions via email how to get from the airport via the bus system so it was easy for us to find. The room was large and clean. It was a little cold at night and I could have used the heat to be turned up a bit but we couldn't find the thermostat. There is a great little restaurant ...
My husband and I stayed here for 6 nights on our honeymoon. The rooms were comfortable and clean, and everyone was very friendly. Access to computer/internet was extremely helpful for looking up tours/attractions hours and availability. Street/traffic noise is our biggest complaint, and they can't ...
Very friendly and helpful front desk. Hotel looked as though it had been newly renovated. Unlimited free water and spacious, clean rooms. Close to downtown and would definitely stay there again.
Two amazing nights at the hotel. Service is very nice and caring. I will definitely come back. Breakfast has a big selection of delicious and fresh food.
The mattresses on the beds in the room were a bit hard and the air-conditioning did not work, which was a big problem as the room was stuffy. The Expedia web-site said that it had air-conditioning -- but it did not work !!!! So the Expedia web-site was wrong and misleading. The only alternative was ...
Hotel is well served by public transit. Our hosts were outstanding. The breakfast provided was a very good start to days witnessing the stunning art and beauty of Florence.
I had five nights at this hotel and it was great. Staff were friendly and helpful. Location is quite central. The only downside is that the wi-fi could be improved. Apart from that, a first rate hotel. Chiao grazi.
Rooms were not very confortable Heating could not be controlled my kids had a real hard time with it in their room Thé elecricity was another issue as well The safe are obsolete did not trust using them Hotel is artsy reflect well the Florence experience Breakfast can be improved lots I italy to ...
The idea of staying in a former convent dating back to the 1500s is what lured me in. From there, every step was handled adeptly by staff. Reservation confirmation received in timely manner. Question regarding storing luggage answered quickly (yes, they will store it if you arrive before your room ...
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