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Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 289 out of 427 reviews
5 - Excellent 68%
Rating 4 - Good. 88 out of 427 reviews
4 - Good 21%
Rating 3 - Okay. 22 out of 427 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 427 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 427 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely gorgeous in the heart of the Zone Colonial easy to get anywhere even by walking very safe very clean very quiet the only thing I would suggest is when ordering food do it outside the hotel the hotels prices are outrageously expensive for their dining and their food quantity does not match their price although their food is delicious so I would suggest keeping it for a romantic dinner rather than your everyday meals Uber works there so you can easily Uber some food
Stayed 7 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really got lucky with this boutique hotel. Beautiful, kindest and most helpful staff ever, historical setting, very elegant. Would stay again.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming, combining the modern with an Old World soul. The sense of history and luxury surround you. Amd the staff are friendly and always helpful.
Stayed 7 nights in Jul 2021

5/5 Excellent

Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience at this hotel was beyond words. Amazingly designed room, services was impeccable. It is located within walking distance to El Conde which is wonderful! Food options at the restaurant are perfect. During curfew the hotel served food up until 9pm which was wonderful! I will be back again!
Stayed 1 night in Jul 2021