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"Excellent accomodating staff - informative when I asked for tours, hop on hop off bus - didn’t have but had a little train - best money spent, was cheap, informative & for someone who has walking mobility issues was excellent Even had the extra 4 x pillows I asked for to sleep Loved the whole experience with this property Wish all of Europe locations had something like this near train -5-8 min walk away But great concept Great room Excellent location so close to train & in the heart of all attractions, old city, food & shopping Made our experience magical Great breakfast, Anytime tea, coffee, microwave & fridge in communal dining area Great concept always clean & maintained"

"fresh breakfast, good location. "

"Great location. Right across the street from trains and buses. Staff was very nice and attentive upon check in. They even upgraded us without asking which was a nice and very welcome surprise. They were great to give directions and recommendations. We stored our luggage there the day we checked out and continued to explore Lucerne. I would definitely recommend this hotel. "

"Staff are very helpful, room is clean and great breakfast. Hotel is close to everything. "

"Great location. 5 minutes from Luzern SBB on a quiet street. Room had able space and was very clean. Front dest was firedly and informative."

"Amazing hotel perfect for our family trip. The rooms are nice, and more than big enough. What made it special was all the details, from each room names after a waterfall with info to look up, to the little key on a lanyard for our kid, to the water bottles, or to the bubblegum game on the wall. Just lovely surprise after lovely surprise. Amazing, and would stay again in a heartbeat. "

"The staff were very helpful and friendly. Breakfast was amazing. Only a 9 min walk to the train station and lake. Our room was great, no noise from above or below, once we closed the window no traffic noise. Good size bathroom. Fabulous food in the restaurant. Very clean. We stayed for a week and thought it was good value. Breakfasts were a delight to come down to each morning. Highly recommend this hotel. "

"Everything was amazing and exceeded our expectations service was out of this world "

"its Amazing experiences!!! "