“The hairdryer did not work
Some sockets were not ‘live’
There were at least two, unsafe, gang-extensions
The hot water took over five minutes to reach the tap or shower
There were no shelves in the bathroom
There was one small towel rail
The iron is impossibly complicated to use
Someone unlocked our room door and began to enter on our third morning, before 8 am
There was no hook on the back of the bathroom door
We were provided with only one small bottle of shower gel over three……
“The hairdryer did not work
Some sockets were not ‘live’
There were at least two, unsafe, gang-extensions
The hot water took over five minutes to reach the tap or shower
There were no shelves in the bathroom
There was one small towel rail
The iron is impossibly complicated to use
Someone unlocked our room door and began to enter on our third morning, before 8 am
There was no hook on the back of the bathroom door
We were provided with only one small bottle of shower gel over three……
“The hostel is cozy, located close to the lake, and within a short drive or a hike from Scafell. The food at the restaurant is fantastic. There is also a kitchen which can be used to cook your own food. The staff are all very friendly.”
“The hostel is cozy, located close to the lake, and within a short drive or a hike from Scafell. The food at the restaurant is fantastic. There is also a kitchen which can be used to cook your own food. The staff are all very friendly.”
"High standard of customer service - a good touch with us catering for our needs & sorting out minor issues, making us feel welcomed. Air-conditioned room, enthusiastic staff, good hot breakfast & plentiful supply of still water all contributed to our pleasant stay."
"The room was very clean and had just been renovated, making it feel much more comfortable. The front desk staff were not particularly friendly and could improve their customer service. However, the restaurant staff provided excellent service and deserve recognition.
The swimming pool, sauna, and jacuzzi facilities were excellent. I would definitely recommend this hotel to my friends."
