Hotel Metropolitan Sendai

Photo gallery for Hotel Metropolitan Sendai

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Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
LCD TV, pay movies

Overview of Hotel Metropolitan Sendai

Hotel Metropolitan Sendai

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Individually-wrapped food options
Map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8477

Explore the area

  • Popular LocationNishikicho Park14 min walk
  • Popular LocationTohoku University15 min walk
  • Popular LocationMiyagi Prefectural Office19 min walk
  • AirportSendai (SDJ)34 min drive

Choose dates to view prices

About this area

Sendai

Located in Aoba Ward neighborhood, Hotel Metropolitan Sendai is connected to a rail/subway station. Sendai City War Reconstruction Memorial Hall and Jozenji Temple are local landmarks, and some of the area's attractions include Sendai Anpanman Children's Museum & Mall and Jozenji-dori Avenue. Benyland and Yagiyama Zoo are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Itsutsu-Bashi Station is 10 minutes by foot and Hirose-dori Station is 11 minutes.

What's nearby

  • Asaichi Morning Market - 5 min walk
  • Sendai City Tourist Information Center - 6 min walk
  • Nishikicho Park - 14 min walk
  • Tohoku University - 15 min walk
  • Miyagi Prefectural Office - 19 min walk

Getting around

  • Sendai Station - 4 min walk
  • Itsutsu-Bashi Station - 10 min walk
  • Sendai Airport (SDJ) - 36 min drive

Restaurants

  • MINORI CAFE SENDAI - 2 min walk
  • Hokkori Sendai - 4 min walk
  • Yoshinoya - 4 min walk
  • MOJA - 4 min walk
  • Sendaiza - 4 min walk

About this property

Hotel Metropolitan Sendai

Central hotel connected to a shopping center in Sendai with 3 restaurants
3 restaurants, a bar/lounge, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Metropolitan Sendai offers 295 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Sendai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2500 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Serenity
  • Japanese style-HAYASE
  • Chinses style-TOHRI
  • Lobby Lounge-Chaleur
  • Bar-KNIGHT

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2500 per person (approximately)
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Metropolitan Sendai
Metropolitan Hotel Sendai
Metropolitan Sendai
Metropolitan Sendai Hotel
Sendai Metropolitan Hotel
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel
Hotel Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel Sendai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 533 out of 960 reviews
5 - Excellent 56%
Rating 4 - Good. 350 out of 960 reviews
4 - Good 36%
Rating 3 - Okay. 54 out of 960 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 960 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 960 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bit small but the location is very convenient
Stayed 1 night in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is good and easy access to Shinkansen.
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe update the keys of doors from really keys to cards. Thank you.
Stayed 4 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Sendai
This hotel is really nice for the price and location. It's conviently located right near the train station. The staff were friendly and the room was extremely comfortable. Excellent temperature control and soundproofing which was necessary for rest and comfort. I highly recommend staying at this hotel when visiting Sendai.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing! Made sure we were comfortable!
Stayed 2 nights in May 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very old.cheep.
Stayed 1 night in May 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is well known in Sendai and very visible from Sendai station. Easy to access. The hotel itself was fine, but we felt that we paid quite a lot for the name rather than anything better than other more economical hotels in Japan. Check-in staff were very curt and not as friendly or engaging as I’ve come to expect from Japanese hospitality services. Check-out was easy and the staff were friendlier than the afternoon/evening shift. The room was clean and comfortable with a pretty good view of the shops around Sendai station. We lived in Sendai for six years and chose to spend our last night at the Metropolitan before moving to Kansai thinking it would be a pretty exciting and nice way to close the Sendai chapter. Overall, we were underwhelmed and the treatment of the check-in staff left a sour taste that tinged the entire stay. I doubt we will stay there again upon subsequent visits to Sendai.
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was so kind and accomodating. We happened to stay during the recent earthquake that resulted in damage to the hotel's water/sewage system, which left the hotel rooms without water. The hotel staff assisted us with moving to their sister hotel, Hotel Metropolitan East. They literally walked/escorted us over and we had a new upgraded room within 5-10 min. No hassle at all. Let me say this...if I had to pick a hotel to be at during an earthquake, it would Hotel Metropolitan Sendai! We definitely will be staying here every time we visit Sendai.
Stayed 3 nights in Feb 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, good service and good location (adjacent to the Sendai train station) love it.
Stayed 4 nights in Feb 2020