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Get an overview of this hotelFamily-friendly hotel with 5 restaurants and bar/lounge

Location

Located in the center of Sendai, this family-friendly hotel is within a 5-minute walk of Sendai City Tourist Information Center and Asaichi Morning Market. Sendai Ginza Street and Sunmall Ichibancho are also within 10 minutes.

Hotel Features

Along with 5 restaurants, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business center, spa services, and conference rooms.

Room Amenities

All 295 rooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and comforts like premium bedding and down comforters. Refrigerators, room service, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. 10 meeting rooms are available. This family-friendly hotel also offers spa services, room service (during limited hours), and a hair salon. Onsite parking is available (surcharge).

Hotel Metropolitan Sendai has designated areas for smoking.

  • 24-hour business center 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Conference space 
  • Designated smoking areas 
  • Elevator/lift 
  • Free WiFi 
  • Hair salon 
  • Luggage storage 
  • Meeting rooms 11 
  • Number of floors - 21 
  • Number of meeting rooms - 10 
  • Number of restaurants - 5 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Spa services on site 
  • Total number of rooms - 295 
  • Wedding services 
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Room Amenities

  • Air conditioning 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Free newspaper 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Digital TV service 
  • Down comforter 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Pay movies 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Refrigerator 
  • Room service (limited hours) 
  • Shower/tub combination 
  • Slippers 
  • Turndown service 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Restaurant/Cafe Serenity - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Japanese style-HAYASE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Chinses style-TOHRI - This restaurant serves lunch and dinner.

Lobby Lounge-Chaleur - Onsite café.

Bar-KNIGHT - Onsite tapas bar.

Room service (during limited hours) is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

No cribs (infant beds) available

No rollaway/extra beds available

Parking height restrictions apply

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 2000 per person (approximately)
  • Self parking fee: JPY 1200 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

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