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3.8
Good
Rating 5 - Excellent. 143 out of 521 reviews
5 - Excellent 27%
Rating 4 - Good. 221 out of 521 reviews
4 - Good 42%
Rating 3 - Okay. 96 out of 521 reviews
3 - Okay 18%
Rating 2 - Poor. 29 out of 521 reviews
2 - Poor 6%
Rating 1 - Terrible. 32 out of 521 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Disliked: Amenities
Stayed 1 night in Mar 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
bit old building but clean and kind staff! would live to stay again
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 2 nights in Jan 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

1/5 Terrible

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stay away during the Summer time!
For a four-star hotel, i had at least expected their curtains to be blackout curtains to completely block the light out. Turns out that it was a regular curtain. I turned the AC on, set rhe thermostat at 65 F at 9 pm, hoping the room would get cool and crisp faster. At 2:30 AM, the room temperature was 82 F, 7 Am 76 F. Their comforter may be comfortable and cozy during the winter season, but completely out of line for that temperature. At 8;30, it went down to 74 F. I wish i had slept on their bathroom which had a cool stone floor. I usually set my home temperature at 70 F because Korean summer is quite got and stuffy. Even my dogs couldn't have slept at that temperature. Completely unacceptable. I have stayed at Samjung hotel for several occasions in the past but never in summer. I would never choose Samjung during the summer season.
Stayed 1 night in Aug 2020