Had a lovely trip to Seville. Staff even put wine in my room on my birthday. This was a really nice gesture and very much appreciated. Staff were consistently helpful and informative.
Comment from Hotel Management
Mar 14, 2017 by Ana Díaz-Guest Experience, Hotel Management
We would like to thank you for taking your value time to share your experience with other travellers.
It is great to hear that you found the hotel comfy, well located and with a wide variety in our breakfast. Our desire is that our guests have the best experience possible that's why we are always ready to help you. We regret you found the room hot, we always try to solve it the best way possible. Regarding bar, our colleague work hard to provide the best possible service, in case they are busy, we have a special system to call waiters and they immediately serve you. We assure you we take notes to improve our service.
We are looking forward to welcoming you back!