The Portman Ritz-Carlton, Shanghai

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Luxury
5.0 star property
9.0

Wonderful

Ritz-Carlton elegance in Jing'an

Dual pools—indoor and outdoor—create an aquatic sanctuary in bustling Shanghai. A sophisticated bar lounge invites guests to unwind with cocktails after exploring nearby luxury shopping. Attentive staff personalizes each stay with special touches in this centrally located retreat.

Popular amenities

  • Pool
  • Hot tub
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Skyline View - King

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a view of the cityscape at night.

Deluxe Skyline View - King

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View - King

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the cityscape.

Club Skyline View - King

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe City View - King

A hotel room with a large window, a bed, a chair, a small table, and a lamp.

Club Deluxe City View - King

7.0 out of 10
Good
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite - King

A hotel room with a large window offering a city view, a sofa, a coffee table with a vase, and a dresser.

Premier Suite - King

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 845 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View - King

A hotel room with a large bed, two chairs, a desk, and a view of the city.

Deluxe City View - King

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe - Twin

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe - Twin

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View - Twin

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe City View - Twin

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe City View - Twin

A hotel room with a large window, a bed, a chair, a small table, and a lamp.

Club Deluxe City View - Twin

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite - Twin

A hotel room with a large window offering a city view, a sofa, a coffee table with a vase, and a dresser.

Premier Suite - Twin

  • City view
  • 845 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View - Twin

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Club Skyline View - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Business Studio - Twin

A hotel room with two beds, a desk, a chair, a lamp, a decorative screen, and a large window with a city view.

Club Business Studio - Twin

  • City view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Skyline View - Twin

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Deluxe Skyline View - Twin

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe - King

A hotel room with a large bed, two armchairs, a small table, and a view of a cityscape at night.

Deluxe - King

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

A hotel room with a large bed, two bedside lamps, a red upholstered chair, and a view of a cityscape through large windows.

One Bedroom Penthouse Suite

  • City view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 3

View all photos for Two Bedroom Penthouse Suite

A hotel room with a large bed, a view of the city, and a seating area with a table and chairs.

Two Bedroom Penthouse Suite

  • City view
  • 1928 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Club Premier Suite - King

A hotel room with a large window offering a city view, a sofa, a coffee table with a vase, and a dresser.

Club Premier Suite - King

  • City view
  • 845 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Business Studio - King

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through large windows.

Club Business Studio - King

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Jing'an neighborhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping center. Notable landmarks in the area include People's Square and The Bund. Jing'an Temple is another place to visit that comes recommended. Visit our Shanghai travel guide
Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

  • A busy urban street with numerous vehicles and pedestrians.
    West Nanjing Road
    1 min walk - 0.0 miles
  • A traditional Chinese temple with golden roofs and intricate designs, surrounded by modern skyscrapers.
    Jing'an Temple
    10 min walk - 0.6 miles
  • A large brick building with the name "CATHAY" on its facade.
    Former French Concession
    15 min walk - 0.8 miles
  • A historic building with a tall spire, surrounded by modern skyscrapers.
    Shanghai Exhibition Center
    17 min walk - 0.9 miles
  • Jing An Kerry Centre
    3 min walk - 0.2 miles

Getting around

  • Jing'an Temple Station
    8 min walk
  • Shanghai South Railway Station
    10 min drive
  • Hongqiao International Airport (SHA)
    35 min drive

Restaurants

  • The Lobby Lounge
    3 min walk
  • Baker & Spice
    2 min walk
  • The Ritz Bar & Lounge
    2 min walk
  • Yun Italia
    3 min walk
  • Beef & Liberty
    1 min walk

About this property

The Portman Ritz-Carlton, Shanghai

  • Luxury hotel near Jing'an Temple
  • Located close to People's Square and The Bund, The Portman Ritz-Carlton, Shanghai provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Portman's, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
  • Other perks include:
    • An indoor pool and an outdoor pool, along with a lifeguard on site
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • Luggage storage, 11 meeting rooms, and an elevator
    • Tour/ticket assistance, smoke-free premises, and wedding services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 593 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Hair dryers and toilet paper
    • Wardrobes/closets, baby baths, and cable channels

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Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool. The property will be renovating one of the pools from November 1 2026 to June 21 2027 (completion date subject to change).

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on Dec 7, 2026 start from $208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Portman Ritz-Carlton, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 120 per night. Limited spots are available.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Portman Ritz-Carlton, Shanghai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Portman Ritz-Carlton, Shanghai located?

Located in Jing'an, this luxury hotel is 0.5 mi (0.8 km) from Jing'an Temple and 1.8 mi (2.8 km) from People's Square. The Bund is 2.9 mi (4.7 km) away. Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Portman Ritz-Carlton, Shanghai Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 609 out of 910 reviews
Rating 8 - Good. 203 out of 910 reviews
Rating 6 - Okay. 55 out of 910 reviews
Rating 4 - Poor. 21 out of 910 reviews
Rating 2 - Terrible. 22 out of 910 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional and all the staff were very professional and helpful. The club lounge and its dedicated staff were exceptional and I am looking forward to returning to The hotel later this month.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City central to everything you can walk and feel safe!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of the business district, with shopping right at the doorstep. The hotel is clean, luxurious, and the service is exceptionally attentive. Very family-friendly, with kids’ activities and a children’s play area on the terrace.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I ever booked. The employees are extremely helpful and friendly, very very professional. Cleanup of my room happened even multiple times per day! The breakfast buffet was huge and all food was very fresh.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel, clean and spacious room, helpful staff. Breakfast spread is good but limited rotations. Limited dining options. The mini-bar was payable, which is a pity
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made it for me s was the staff in the hotel were great , the service excellent.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel room with a view over the city. It was what I expect from a Ritz Carlton. What surprised me was that at the front desk and at the concierge there was little English spoken. Translation apps were used. And things often got confusing. The breakfast was wonderful. The hotel is surrounded by magnificent stores and shopping. It is a good location on West Nanjing Rd. The subway is close for the number 2 line. All of the staff were very pleasant and tried to be helpful. I enjoyed my stay and would come back.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff- couldn’t be better. Breakfast was the best we had out of the four different 5* hotels we stayed in China. The room interior and hotel exterior feels dated but still very nice. Location was excellent.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with my stay at Portman Ritz Calton because 1.Good location with many shops and attractions nearby 2.Hotel room is spacious and very clean 3.Staff are friendly and courteous 4.Breakfast spread is fantastic and inviting I would recomemnd the hotel to any visitors to Shanghai
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was abundant. The surroundings are comfortable, quiet yet lively, and it's very convenient to get around
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staffs were all very friendly and very helpful in many ways. Many high end shops within walking distance.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Clean Room. Check in staff super helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Very pleasant staff everywhere Dated hotel Great location
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, very clean and the staff was very accommodating.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym Clean room
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Excellent hotel in the best location! Wonderful staff all around. Clean and spacious room. Highly recommended for anyone visiting Shanghai.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out as the best part of staying here, they were always available, helpful and friendly. The location is amazing as well.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is in high quality and diversity! Staff are helpful, esp. my room attendant, Linda...thumbs up!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
excellent and courteous staff
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location - staffs were very helpful - breakfast was not bad
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service and excellent staff
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it is a great hotel to stay

Location is good, service good and the breakfast is good
Stayed 2 nights in Jan 2025