Title: The Portman Ritz-Carlton, Shanghai Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=533807&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Portman Ritz-Carlton, Shanghai The Portman Ritz-Carlton Shanghai combines luxury with convenience, offering a sophisticated retreat with wellness facilities in the city center ## Photo gallery for The Portman Ritz-Carlton, Shanghai ![Aerial view - The Portman Ritz-Carlton, Shanghai (Shanghai)](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/0822ddab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7df26086-ce11-44b9-bf3b-9b7d72046b63-thumbnail.jpg?impolicy=resizecrop&rw=1282) ![Interior detail - The Portman Ritz-Carlton, Shanghai (Shanghai)](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/dda14c90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - The Portman Ritz-Carlton, Shanghai (Shanghai)](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/495cb103.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - The Portman Ritz-Carlton, Shanghai (Shanghai)](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/6e2de192.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Shanghai's heart, The Portman Ritz-Carlton offers access to an on-site mall, coffee shop, and international restaurant. Guests can relax in the sauna, steam room, or join gym fitness classes. Staff are praised for their attentive service. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Feb 13 - Feb 14](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 14 - Feb 15](https://www.expedia.com/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=533807&PinnedHotelID=533807&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Deluxe Skyline View - King ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/a98974b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Skyline View - King 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 409 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Skyline View - King ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/c23a0f94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Skyline View - King ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Pillow menu Premium bedding Pillowtop bed - City view - 409 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Deluxe City View - King ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/917b21c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe City View - King 7.0 Good 2 reviews ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Pillow menu Premium bedding Pillowtop bed - City view - 409 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite - King ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/59a831c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite - King 7.0 Good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 845 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe City View - King ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/7e657b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View - King 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 409 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe - Twin ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/42d5540d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe - Twin 9.4 Exceptional 13 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 409 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe City View - Twin ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/42d5540d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View - Twin ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Pillowtop bed Blackout drapes/curtains - City view - 409 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Club Deluxe City View - Twin ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/917b21c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe City View - Twin ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom - City view - 409 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Premier Suite - Twin ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/59a831c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite - Twin ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 845 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Club Skyline View - Twin ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/28817aa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Skyline View - Twin 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Pillow menu Premium bedding Pillowtop bed - City view - 409 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Club Business Studio - Twin ![Club Business Studio - Twin | Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/1874ca14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Business Studio - Twin ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom - City view - 516 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Skyline View - Twin ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/28817aa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Skyline View - Twin ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 409 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe - King ![Deluxe - King | Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/b70aa408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe - King 9.2 Wonderful 20 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 409 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for One Bedroom Penthouse Suite ![One Bedroom Penthouse Suite | Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/008911d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Penthouse Suite ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds Pillow menu Premium bedding Separate bedroom Pillowtop bed - City view - 1163 sq ft - 1 bedroom - Sleeps 3 ### View all photos for Two Bedroom Penthouse Suite ![Two Bedroom Penthouse Suite | Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/12e4f8b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Penthouse Suite ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds Pillow menu Premium bedding Pillowtop bed Blackout drapes/curtains - City view - 1928 sq ft - Sleeps 5 ### View all photos for Club Premier Suite - King ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/59a831c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Premier Suite - King ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Pillow menu Premium bedding Pillowtop bed - City view - 845 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Business Studio - King ![Club Business Studio - King | Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/533900/533807/955f0f24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Business Studio - King ### Highlights Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds LCD TV Pillow menu Premium bedding Pillowtop bed - City view - 517 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4045400/4045318/3fa53548_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shanghai Marriott Marquis City Centre Downtown Shanghai - 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More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-The-Portman-Ritz-Carlton.h533807.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-The-Portman-Ritz-Carlton.h533807.Hotel-Information) ## About the neighborhood Located in Jing'an neighborhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping center. Notable landmarks in the area include People's Square and The Bund. Jing'an Temple is another place to visit that comes recommended. [Visit our Shanghai travel guide](https://www.expedia.com/Shanghai.dx180026) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.22817%2C121.44756&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7OHnaa12e-hegyfIyt0jPZM0AQw=) Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040 ### What's nearby - ![0_dv679043](https://images.trvl-media.com/place/553248633998393983/86780b4f-530f-4b81-af7c-2c2a92f0071e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Nanjing Road 1 min walk \- 0.0 miles - ![Jing An Temple which includes a city and a temple or place of worship](https://images.trvl-media.com/place/502782/f8dfb496-5683-4337-80f1-5e94752b15ca.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jing'an Temple 10 min walk \- 0.6 miles - ![A residential area of Shanghai once designated for the French, the French Concession is now very popular with tourists and expats, and appreciated for its cafes, bars and tree-lined avenues, and tudor houses.](https://images.trvl-media.com/place/3145/00e8f2de-c1d6-4636-9724-d38fb23c5573.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Former French Concession 14 min walk \- 0.8 miles - ![117726567](https://images.trvl-media.com/place/502771/b9c80ba7-7660-4df3-9c27-3cce607334d1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shanghai Exhibition Center 15 min walk \- 0.8 miles - Jing An Kerry Centre 3 min walk \- 0.2 miles ### Getting around - Jing'an Temple Station 8 min walk - Shanghai South Railway Station 10 min drive - Hongqiao International Airport (SHA) 21 min drive ### Restaurants - The Ritz Bar & Lounge 2 min walk - The Lobby Lounge 3 min walk - Yun Italia 3 min walk - Portman's 2 min walk - Club Lounge 1 min walk ## About this property ### The Portman Ritz-Carlton, Shanghai Luxury hotel near Jing'an Temple Located close to People's Square and The Bund, The Portman Ritz-Carlton, Shanghai provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Portman's, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym. Other perks include: - An indoor pool and an outdoor pool, along with a lifeguard on site - Full breakfast (surcharge), self parking (surcharge), and express check-out - Wedding services, concierge services, and a gift shop - Multilingual staff, 11 meeting rooms, and smoke-free premises - Guest reviews speak highly of the helpful staff Room features All 593 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Extra amenities include: - Baby baths and free infant beds - Pillowtop mattresses and rollaway/extra beds (surcharge) - Hair dryers and toilet paper - Wardrobes/closets, cable channels, and free tea bags/instant coffee ## Similar properties ![3 restaurants, lunch, dinner served; Mediterranean cuisine](https://images.trvl-media.com/lodging/4000000/3680000/3675100/3675078/0e4c1822.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Shanghai, Xintiandi Downtown Shanghai - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 1,002 reviews $191 nightly $203 total Feb 14 - Feb 15 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=3675078&PinnedHotelID=3675078&HadPinnedHotel=true®ionId=-1&adults=2) ![55-inch plasma TV with satellite channels, TV](https://images.trvl-media.com/lodging/5000000/4450000/4448800/4448798/8d158a09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Shanghai Jingan Jing'an - Pool - 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Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Self parking on site (CNY 120 per night) - Limited onsite self parking ### Food and drink - Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 288 for adults and CNY 144 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Portman's ### Things to do - Gym - Hot tub - Indoor pool - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - Baby bath - Children's toys - In-room crib - Indoor pool - Lifeguards on site - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Gift shop/newsstand - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 11 meeting rooms - Business center - Conference center (60,665 square feet of space) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible restaurant ### More - 1 building - 45 floors - Banquet hall - Biodegradable drinking straws available - Comprehensive recycling policy - Lifeguards - No plastic drinking straws - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Hair dryer - Slippers - Toilet paper - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 408.1 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: CNY 5000 per day - A damage deposit of CNY 1000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children - Self parking fee: CNY 120 per night - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 408.1 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a deadbolt lock This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property Parking height restrictions apply Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Portman Ritz-Carlton Portman Ritz-Carlton Hotel Portman Ritz-Carlton Hotel Shanghai Portman Ritz-Carlton Shanghai Portman Shanghai Ritz-Carlton Portman Ritz-Carlton Shanghai Portman Shanghai Portman Shanghai Portman Ritz-Carlton Shanghai Ritz-Carlton Portman Portman Ritz-Carlton Shanghai Hotel The Portman Ritz-Carlton, Shanghai Hotel The Portman Ritz-Carlton, Shanghai Shanghai The Portman Ritz-Carlton, Shanghai Hotel Shanghai ## Frequently asked questions ### Does The Portman Ritz-Carlton, Shanghai have a pool? ### How much does it cost to stay at The Portman Ritz-Carlton, Shanghai? ### Is The Portman Ritz-Carlton, Shanghai pet-friendly? ### How much is parking? ### What time is check-in at The Portman Ritz-Carlton, Shanghai? ### What time is check-out at The Portman Ritz-Carlton, Shanghai? ### Where is The Portman Ritz-Carlton, Shanghai located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Portman Ritz-Carlton, Shanghai Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 520 8 - Good 183 6 - Okay 52 4 - Poor 19 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Akash Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location. Great staff. ##### Akash Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### vincent Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities excellent and courteous staff ##### vincent Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Deena Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was perfect, very clean and the staff was very accommodating. ##### Deena Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Hsiu-Hsiang Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel and nice location ##### Hsiu-Hsiang Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Teresa Jan 8, 2026 Room is ok but staff is excellent .. location too.. it what makes a stay great.. bed and comforter were fantastic . ##### Teresa Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### XIAOWEN Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room is super clean, the breakfast is delicious and has a variety of options. The front desk stuff is very nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/6d156cdf-9bd2-4c87-bc86-fe7d86e43cc7-1763135498696.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### XIAOWEN Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Troy Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff really stood out as the best part of staying here, they were always available, helpful and friendly. The location is amazing as well. ##### Troy Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### XIAOWEN Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities They have high quality services in all. ![](https://a.travel-assets.com/ugc/hotel-reviews/39a15e18-e382-4e32-b879-e68864abdccd-1763135263969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### XIAOWEN Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michael Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Always great to stay at Portman Ritz-Carlron in Shanghai. Great spacious rooms , well equipped gym and nice food. ##### Michael Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### yali Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service. Best location in the town. ##### yali Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### HSIU YUAN Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and comfortable ##### HSIU YUAN Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### AMIE Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with exceptional service and excellent staff ##### AMIE Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jiwon Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities very good service and very clean ##### Jiwon Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### HUNG Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is truly one of the nicest hotels in town. As part of the architectural design team of the project 35 years ago, I’m proud of it stands the test of time. The location is unbeatable. Highly recommended. ![](https://a.travel-assets.com/ugc/hotel-reviews/550c7375-2346-4f1d-b43f-fadf6b6b76d3-1758700944429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8dc46091-6197-43a9-9026-937fa05481c5-1758700948322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea8b3dcf-8cdf-41a8-a3b6-58595110f345-1758700958768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HUNG Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lorraine Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As ever the Portman Ritz Carlton was perfect arranged balloons, cake and card for my daughters birthday, wonderful service every time, thank you ##### Lorraine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rebecca Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/d35f01ed-4159-416a-8fe3-823aeefb3dbb-1750223290156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rebecca Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Chukyum Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a very satisfactory stay , friendly staff with good service, and the property is well located ##### Chukyum Stayed 4 nights in Apr 2025 ### 8/10 Good #### Yuen Pik Cindy Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall it is a great hotel to stay Location is good, service good and the breakfast is good ##### Yuen Pik Cindy Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Lorraine Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay, positioned in the heart of everything, fantastic service from start to finish, will definitely stay again. ##### Lorraine Stayed 1 night in Feb 2025 ### 10/10 Excellent #### HueiChun Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were extremely helpful and polite. The location is convenient for sightseeing, shopping. ##### HueiChun Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Sollena Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice location - staffs were very helpful - breakfast was not bad ##### Sollena ### 10/10 Excellent #### Ying Hua Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The classic American hotel provides best customer service in Shanghai. The location of the hotel is also brilliant. I really enjoyed my stay. ##### Ying Hua Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Mardo Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location the area is buzzing with life ##### Mardo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Chukyum Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loky greeted us upon check in, and extended great courtesy and hospitality. A very good check in experience, and the hotel is well located ##### Chukyum Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Wei Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Portman Ritz-Carlton Shanghai is located at the old French Concession, one of the city's most exclusive neighborhoods and also very convenient shopping district. Many restaurants and several shopping malls are steps away from the hotel. It's also very close to subway station. The property has an upscale appearance inside and out. Most staffs were pleasantly polite and helpful; room was clean and well equipped; breakfast buffet selection was quality and substantial. It'd be my first choice when I return to Shanghai next trip. ##### Wei Stayed 8 nights in Aug 2025