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Overview of The Portman Ritz-Carlton, Shanghai

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Featured Image
Indoor pool, outdoor pool, lifeguards on site
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

The Portman Ritz-Carlton, Shanghai

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationShanghai Centre1 min walk
    Popular LocationPlaza 662 min walk
    Popular LocationJing'an Temple9 min walk
    AirportShanghai (SHA-Hongqiao Intl.)27 min drive

Choose dates to view prices

  • Deluxe - Twin

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe - Twin
  • Deluxe City View - Twin

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe City View - Twin
  • Club Premier Suite - King

    5/5 guest room rating

    Room amenities

    • 845 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Premier Suite - King
  • Club Deluxe City View - King

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Deluxe City View - King
  • Club Skyline View - Twin

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Skyline View - Twin
  • Club Business Studio - Twin

    Room amenities

    • 516 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Business Studio - Twin
  • Deluxe Skyline View - Twin

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Skyline View - Twin
  • Club Deluxe City View - Twin

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Deluxe City View - Twin
  • Club Business Studio - King

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Business Studio - King
  • Deluxe Skyline View - King

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Skyline View - King
  • Premier Suite - Twin

    5/5 guest room rating

    Room amenities

    • 845 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremier Suite - Twin
  • Deluxe - King

    4.6/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe - King
  • Club Skyline View - King

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Skyline View - King
  • Deluxe City View - King

    4/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe City View - King
  • Premier Suite - King

    5/5 guest room rating

    Room amenities

    • 845 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Suite - King

About this area

Shanghai

Located in Jing'an neighborhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping center. Jing'an Temple and People's Square are notable landmarks, and travelers looking to shop may want to visit Xintiandi Style Shoppping Centre and Nanjing Road Shopping District. Yu Garden and Shanghai Science and Technology Museum are not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Shanghai Centre - 1 min walk
  • Plaza 66 - 2 min walk
  • Jing'an Temple - 9 min walk
  • Jing An Park - 10 min walk
  • Shanghai Exhibition Center - 12 min walk

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • AirportHongqiao Intl. Airport (SHA) - 27 min drive

Restaurants

  • Portman's — 1 min walk
  • Lavazza Coffee — 4 min walk
  • La Farfalla — 5 min walk
  • The Pho Store — 6 min walk
  • Dos Locos — 6 min walk
View in a map

About this property

The Portman Ritz-Carlton, Shanghai

Luxury hotel connected to the convention center in Jing'an, walk to Jing'an Temple
This smoke-free hotel features a restaurant, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 593 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. This Shanghai hotel provides complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 120 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 274 for adults and CNY 137 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (60666 square feet of space)

Outdoors

  • Lifeguards on site

Spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from July 01 2020 to June 30 2021 (dates subject to change):
  • Breakfast
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CNY 408.1 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at The Portman Ritz-Carlton, Shanghai and receive a full refund?
Yes, The Portman Ritz-Carlton, Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to The Portman Ritz-Carlton, Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?
As of Jan 24, 2021, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on Jan 30, 2021 start from $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Portman Ritz-Carlton, Shanghai have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Portman Ritz-Carlton, Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Portman Ritz-Carlton, Shanghai?
Self parking is available for CNY 120 per night. Limited spots are available.
What time is check-in at The Portman Ritz-Carlton, Shanghai?
Check-in is from 2:00 PM - midnight.
What time is check-out at The Portman Ritz-Carlton, Shanghai?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is The Portman Ritz-Carlton, Shanghai located?
Located in Jing'an, this luxury hotel is 0.5 mi (0.8 km) from Jing'an Temple and within 3 mi (5 km) of People's Square and Nanjing Road Shopping District. Shanghai Museum and Xintiandi Style Shoppping Centre are also within 3 mi (5 km). Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.
4.3
Excellent
Rating 5 - Excellent. 263 out of 465 reviews
5 - Excellent 57%
Rating 4 - Good. 142 out of 465 reviews
4 - Good 31%
Rating 3 - Okay. 32 out of 465 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 465 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 465 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, good location , clean, easy transportation
Stayed 1 night in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

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