The Ritz-Carlton Shanghai, Pudong

Photo gallery for The Ritz-Carlton Shanghai, Pudong

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2 indoor pools, open 7:00 AM to 10:00 PM, sun loungers
2 indoor pools, open 7:00 AM to 10:00 PM, sun loungers
2 indoor pools, open 7:00 AM to 10:00 PM, sun loungers
1 bedroom, down comforters, in-room safe, desk

Overview of The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

Explore the area

  • Popular LocationShanghai World Financial Center1 min walk
  • Popular LocationShanghai Tower8 min walk
  • Popular LocationOriental Pearl Tower9 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)27 min drive

Choose dates to view prices

About this area

Shanghai

Located on the waterfront, The Ritz-Carlton Shanghai, Pudong is in Downtown Shanghai neighborhood and is connected to a shopping center. IFC Mall and Super Brand Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pudong Riverside Promenade and Park and The Bund. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena. Spend some time exploring the area's activities, including whale-watching.
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Map

What's nearby

  • Shanghai World Financial Center - 1 min walk
  • IFC Mall - 4 min walk
  • Binjiang Park - 7 min walk
  • Shanghai Tower - 8 min walk
  • Oriental Pearl Tower - 9 min walk

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • Nadaman - 3 min walk
  • Paulaner Brauhaus Shanghai - 7 min walk
  • Cloud 9 - 8 min walk
  • 100 Century Avenue - 10 min walk
  • Din Tai Fung - 10 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel connected to a shopping center in Downtown Shanghai, walk to Oriental Pearl Tower
4 restaurants, 2 indoor pools, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a coffee shop/cafe are onsite. All 285 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 96 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CNY 265 for adults and CNY 133 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • Access to nearby indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Spanish

Business services

  • Business center
  • Conference space (27300 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LCD TV

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 7 days prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Renovations and closures

The following facilities or services will be unavailable from January 3 2022 to July 3 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 265 for adults and CNY 133 for children (approximately)
  • Self parking fee: CNY 96 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 244 out of 328 reviews
5 - Excellent 74%
Rating 4 - Good. 58 out of 328 reviews
4 - Good 18%
Rating 3 - Okay. 13 out of 328 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 328 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 328 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
The view from The Club Studio room was amazing and the Club Lounge access was worth it. However, the decor in the room seems rather old and dated, the tv in the bathroom didn't work. The bed was the best sleep I ever had so that was a relaxing experience. The only one thing we disliked was that we had to pay for swimming caps to go in the pool and jacuzzi. This is the first time I ever was told I was not allowed in a pool without a swimming cap. The staff said I can buy from them the caps they sold around $20 usd and I had no choice since it was my last day. Despite that, I'd stay at the The Ritz Carlton Pudong again for the view and club services.
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Stayed 1 night in Dec 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior property with excellent service and hospitality. The beds are the best I've slept on in China, exceptionally comfortable as I like them lofty.
Stayed 1 night in Dec 2019