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The Ritz-Carlton Shanghai, Pudong

Photo gallery for The Ritz-Carlton Shanghai, Pudong

Terrace/patio
Exterior
1 bedroom, down comforters, in-room safe, desk
Club Suite, 1 King Bed, Non Smoking (Ritz-Carlton, Club Lounge Access) | Living room | LCD TV
View from property

Overview of The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

5.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

Explore the area

  • Popular LocationShanghai Tower8 min walk
  • Popular LocationThe Bund12 min walk
  • Popular LocationOriental Pearl Tower15 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)40 min drive

Room options

About this area

Shanghai

Located on the waterfront, The Ritz-Carlton Shanghai, Pudong is in Pudong neighborhood and is connected to a shopping center. Pudong Riverside Promenade and Park and Jin Mao Tower are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Shanghai World Financial Center - 1 min walk
  • Shanghai Tower - 8 min walk
  • The Bund - 12 min walk
  • Lujiazui Jingting - 13 min walk
  • Oriental Pearl Tower - 15 min walk

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 40 min drive

Restaurants

  • Kobachi - 1 min walk
  • Coffee Passionate - 2 min walk
  • La Foret - 1 min walk
  • 银座名点 - 2 min walk
  • 烧肉孙三郎 - 2 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

5-star luxury hotel located in Pudong
Located close to Lujiazui Jingting and Oriental Pearl Tower, The Ritz-Carlton Shanghai, Pudong provides a terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial or a massage. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Italian cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • 2 indoor pools with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Access to a nearby indoor pool, express check-out, and a 24-hour front desk
  • Multilingual staff, a ballroom, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 285 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Children's slippers and free infant beds
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and separate tubs/showers
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 112 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,300 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a regional park
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 112 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Does The Ritz-Carlton Shanghai, Pudong have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Shanghai, Pudong on May 31, 2023 start from $280.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Shanghai, Pudong pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Shanghai, Pudong?

Self parking is available for CNY 112 per night.

What time is check-in at The Ritz-Carlton Shanghai, Pudong?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Ritz-Carlton Shanghai, Pudong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton Shanghai, Pudong located?

Located in Pudong, this luxury hotel is within a 10-minute walk of Pudong Riverside Promenade and Park, Super Brand Mall, and Jin Mao Tower. Lujiazui Jingting and Oriental Pearl Tower are also within 1 mi (2 km). Lujiazui Station is 9 minutes by foot and South Pudong Road Station is 12 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 340 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 60 out of 340 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 14 out of 340 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 4 out of 340 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 9 out of 340 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Excellent

Roi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Chunzhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Vantuyl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality at a remarkable address.
Stayed 2 nights in Apr 2023

10/10 Excellent

JOAO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the level of kindness from staff. They are very professionals and always ready to help. The restaurant staff in the 52 floor treat you like a King and are very respectfull. Overall I and have a good impression about the and I will surely return. Just want to mention that due to professional reasons I had to check out one day before my original check out date
Stayed 3 nights in Mar 2023

10/10 Excellent

SHUHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a best hotel stay in Shanghai. Especially service quality was exceptional, among the hotel staff Ivy (Ritz-Carlton Club manager), Alex (Door keeper) was so friendly and made our best experience there. Because of them I'm convinced to go back there and stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Marek

Liked: Cleanliness, property conditions & facilities, room comfort
What 5-star hotel should be
Great location, lovely room with amazing view and staff that goes extra mile to provide best possible service.
Stayed 2 nights in Sep 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

EL, Thailand

Traveled with partner
Liked: Cleanliness, staff & service
The view from The Club Studio room was amazing and the Club Lounge access was worth it. However, the decor in the room seems rather old and dated, the tv in the bathroom didn't work. The bed was the best sleep I ever had so that was a relaxing experience. The only one thing we disliked was that we had to pay for swimming caps to go in the pool and jacuzzi. This is the first time I ever was told I was not allowed in a pool without a swimming cap. The staff said I can buy from them the caps they sold around $20 usd and I had no choice since it was my last day. Despite that, I'd stay at the The Ritz Carlton Pudong again for the view and club services.
Stayed 2 nights in Dec 2019

10/10 Excellent

Yen Koon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

David

Stayed 1 night in Dec 2019