Besides the inconvenience I had in the checking, the staff was quick to make sure everything was fine and fixed, they even gave me a free drink at the bar.
The hotel is very nice, good rooms, shared kitchen very well equipped, there is a gear room for your snowboard/skii, I think the best thing is the location near by the best mountains of the region (vail, keystone, Breckenridge, breaver creek...), fair price, the hot tube is really nice and the staff is very helpful.