“Nice big room in beautiful old mansion, with great service from the owner, especially his well-stocked bar! Location is great for visiting nearby sites, and close to groceries, restaurants, and other amenities. Oh, and a very comfortable bed, with Nespresso machine in the room. We were very happy with our stay!”
“The low rating was the result of being given a handicap room that made showering and using the bathroom very challenging. We are not allowed to park in a handicap spot. There should be laws to prevent hotels to use these rooms allocated to those who truly need them. I urge Expedia to take this issue seriously and reflect that in their terms of business. At a minimum we should be warned in advance and know what we are getting. We immediately requested the change and the receptionist refused to……