4/10 很差
Simon
团体旅客
2025 年 8 月 13 日
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Would n
When we arrived at the hotel we were many hours early. The receptionist looked to see if the room was ready or not. The hotel was a bit disorganized and attempted to charge me a second time for the room but when i showed my reciept they canceled the payment. When we got to the room the washroom had a brown stain on the door frame. I went directly to reception and showed them a picture. By the time I got back to the room two cleaners were there to address the issue. Typically we would have switched hotels and canceled due to the nasty stain but only being there for one day we stayed and as we were leaving Malta late we took a late check out to which the staff was accommodating.
The hotel is quite old and in need of renovation. The elevator is extremely hot. Additionally the window in our room faced the neighbouring building's wall and air conditioner. The only decent view was the one in the washroom.
Simon
2025 年 8 月入住 1 晚