Punta Campanella- not where you would expect it
Posted Jun 22, 2014 on Orbitz
First, this hotel is erroneously listed as being only 3 miles from Sorrento. it is in fact 25 miles, and requires an hour long bus ride (which has spectacular views, so not all bad). This hotel is actually in the town of Nerano so if you are looking to stay in charming Sorrento, this is not for you. Also, if you are looking to continue on to Positano or Amalfi, you will have to take an hour long bus ride just to get back to Sorrento where you can catch the appropriate bus.
On to the room. The pros- the staff were extremely friendly and all fluent in English. The cons- internet was not working (took 20 minutes to load a simple web page, tried from multiple devices). They also charge you for things without telling you (like the breakfast that they offer with no mention of price, although it was a good value). Lastly we checked in at midnight (Because of the surprise bait and switch on the location) and they wanted to charge us an additional 60 euros for a room that faces the sea. I understand they are running a business, but a smart business person realized that at midnight you aren't going to get many walk ins and the best way to build your book of business is to make guests happy, not make them want to write reviews like this.