South Region Vacations from $347

Very clean hotel but the staff are rude and ignore you when you ask them questions. Some were helpful but the majority just ignore you. You can’t use the hot tubs unless you have a reservation but the reservations were all taken for our entire stay. The hot tubs were empty every time we walked by them though…. They asked us for our pool towel tickets even thought the pool staff kept them so they said we had to go to our rooms and get the towels for them before we could check out. This hotel has a lot of weird rules that make no sense. You also can’t leave the property without showing security you paid for everything. They also have signs saying you can’t bring in any outside food or drinks….. dinner buffet was decent at least.

The resort is so beautiful. The pictures don’t do it justice. Follow their instagram page to see the videos of all the activities they have for the guests. Definitely something to do for the whole family. I will recommend the resort to my friends and family.

AC was a wall unit that took a while to cool the room. This hotel is basic and outdated. Beds were hard, towels old, everything seemed used. The staff is friendly and accommodating, the breakfast was well stocked and varied.

Here’s the deal: the room itself was spotless, and the hotel was definitely clean overall. Breakfast? Delicious. Plus, if you’re heading to the Iguaçu Falls, the location is on point. The standout moment was the first staff member who helped us—early check-in, no hassle. But after that? The rest of the staff dropped the ball. Wrong info more than once, promises to deliver things to the room that never showed up, and when we went in person, they were pretty unhelpful. So, yeah, that was a mess. In the end, though, outside of those staff blunders, it was a good stay.

Beyond expctations! The staff was amazing and the property was delightful!