South Setauket Vacations from $541

This is not a 4 star hotel as rated online. The bed was completely saggy on both sides, the pillows were quite firm and chosen for people with broad shoulders, very puffy. I asked for a different pillow and was told that there is only one type of pillow in the hotel. The push window opened, but there was no way to close it again. The fan in the bathroom sounded like a plane was landing in there... I asked for a quiet room, and they delivered on that. The people at the front desk were courteous and respectful. The towels were clean. Not certain the the carpet had been vacuumed between guests. I didn't eat breakfast, so can't comment.

Loved the location and the great views

Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats

Despite some of the other negative reviews we read about staff being rude and dismissive, we did not encounter any of that. From check in to check out, everyone was very kind and accommodating. Our room was clean with great views and housekeeping made sure we always had fresh towels and our trash was taken out every day. Beware however there are no microwaves so don’t plan on being able to eat leftovers (or make popcorn or mac n cheese if you have little kids lol). Cannot beat the location though, right in the middle of Times Square. My only complaint is there are 2 restaurants (technically three if you count the very fancy rotating one on the top of the hotel The View) but the other two (Broadway Lounge and Revel & Rye) have the exact same menu so not really two restaurants in my opinion. Food was very ok and not very much variety. Also very expensive but honestly it’s expensive everywhere around there. Overall a great place and I would stay again.

Room was beautiful, very European and chic. Carmenelli cafe is wonderful for breakfast and dinner, portrait is an extremely popular bar. Staff was very friendly.The view from our room was not very good.