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“Overall average property. Nice people, poor service mostly because understaffed, out of a lot of menu choices, dinner took over an hour and a half to be served. Ok for a night layover but wouldn’t stay for several days/week”

“洗澡時候水壓很小”

“Great staff and facilities”

“The property is clean and modern… great location across the street from the beach. The sea facing rooms don’t really have a great view if that’s important you need to upgrade. The one thing I will comment- breakfast is a joke… it’s in a conference room, bagels, cereal, milk… they don’t replenish much and aren’t sensitive to dietary needs- I asked for help and one front desk attendant said “we never have people with dietary needs” and essentially refused to help me… whereas another one was very……

“The manager Ashur was most helpful and responsive. They responded to minor issues promptly. We loved the large space and stunning view. The bed was super comfy. The kitchen had plenty of equipment. Would highly recommend. One suggestion - add a sofa bed for additional guests. Note: there is a single hideaway bed. ”

“Experience perfection. ​Our stay at Sugar Mill was incredible. The room was perfect, offering stunning sunrise and sunset views that were the highlight of our mornings and evenings. Rupert and Andrea were so welcoming, expertly coordinating all our rides and boat trip. With impeccable service and delicious food, it was an incredibly relaxing getaway, we truly cannot wait to come back!”

“Absolutely wonderful.. The staff was so friendly. You cant beat the view. ”

“A wonderful hotel for our first visit to Tortola. Beautiful, clean room right on the beach. A special thank you to Justin for his prompt and friendly communication and his help sorting out taxis. ”

“Très belle chambre sur les rochers face à la mer. Décor idyllique. Le resto était bon, la petite cuisinette dans la chambre très pratique et l'hôtel n'était pas neuf, mais propre. Une très belle expérience à cet hôtel!”

“Nelle was way beyond helpful! Anticipating our needs and offering caring support. The bed and pillows were so comfortable it makes us want to get a new mattress when we return home. ”