“If you have large luggage (think checked bags or oversized carryon sizes plus backpacks) you may not want to stay in old town. You can’t drive in there and we had to bring our 3 suitcase (one over 60 pounds) up and down about 12 flights of steep stairs. Also, there is ZERO signage of this unit and found it impossible to find. No front desk help or guaranteed courier service offered.”
“During my recent stay at Rixos Dubrovnik, I booked the top-tier Spa Suite, expecting a genuine five-star experience.
Unfortunately, nearly every interaction fell short: examples:
- At checkout, I waited over 25 minutes for a bellboy despite multiple reminders until our butler stepped in and we nearly missed our flight
- At breakfast, a manager passed a simple coffee request to a trainee, and only after multiple repeats did the butler fix it.
- A pre-booked dinner request at their restaurant……
“We had a very pleasant stay. The apartment was very clean, well prepared and nicely renovated, with everything you could need, including a well-equipped kitchen.
We stayed in the top duplex apartment, which was very convenient for us. My son slept upstairs on the sofa, while I stayed downstairs in the bedroom, so we each had our own space. I also really enjoyed having a balcony. There is no real view from it, as another building is quite close in front, but this was expected and didn't bother……
“The room is clean and cozy. Perfect for us (2 adults 2 kids). The location is quite good too. Few minutes taxi to old town.
The only complain I had was that the water is too slow. ”