Best Resorts in St. Lawrence Seaway

"Staff was nice, but seemed very overwhelmed. We checked in late (around 9pm) and our room still wasn't completely ready. One staff member ran up to finish it while we checked in. The stairs in the lobby needed to be vacuumed badly. In our room, we had 1 towel and one hand towel. For 4 people. Had to call and request more. The plug next to the sink did not work for our regular plugged hot iron. Also when looking for the wifi info, the drawer it was in next to the beds had mouse poop in it. Lastly when I turned on the shower, the water ran orange for about a min before turning clear. For a quick stay it was tolerable, we didn't have much of a choicebut not worth the price. "

"The room had been cleaned but clearly hadn’t been deep cleaned in a long time. There were spiders in the corners, stains all over the carpet, and sticky residue on the desk. The pool was closed the day we arrived and the hot tub remained closed for our entire weekend visit. The cleaning staff scolded me when I entered my room to grab an item I needed during their daily clean. I took my daughter down to the “heated” pool after they reopened it and it was freezing cold. It is overpriced for the quality. "

"Clean, comfortable rooms. Staff really made us feel welcome."

"The room and entire hotel were clean, comfortable, and beautiful. The staff was very friendly. "

"Staff very friendly "

"Clean rom"

"Staff is amazing and the room was clean "

"Yes everything was wonderful "

"Staff was very polite, the room was beautiful and the pool was awesome!! "