Sheraton Westport Plaza Hotel St. Louis

Photo gallery for Sheraton Westport Plaza Hotel St. Louis

Featured Image
Indoor pool, seasonal outdoor pool, pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Sheraton Westport Plaza Hotel St. Louis

Sheraton Westport Plaza Hotel St. Louis

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
900 Westport Plz, Maryland Heights, MO, 63146

Explore the area

  • Popular LocationWestport Plaza2 min walk
  • Popular LocationHolocaust Museum5 min drive
  • Popular LocationHollywood Casino Amphitheatre8 min drive
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)11 min drive

Choose dates to view prices

About this area

Maryland Heights

Located in Maryland Heights, Sheraton Westport Plaza Hotel St. Louis is in the city center. Holocaust Museum and Hollywood Casino Amphitheatre are cultural highlights, and travelers looking to shop may want to visit Westport Plaza. Sophia M. Sachs Butterfly House and Myseum are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Westport Plaza - 2 min walk
  • Holocaust Museum - 5 min drive
  • Historic Aircraft Restoration Museum - 8 min drive
  • Hollywood Casino Amphitheatre - 8 min drive
  • Payne-Gentry Historical House - 9 min drive

Getting around

  • Lambert Main Terminal Station - 14 min drive
  • Kirkwood Station - 17 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • Terrace Restaurant — 1 min walk
  • Orchids Lounge — 1 min walk
  • Fuzzy's Taco Shop — 2 min walk
  • Bandana's — 19 min walk
  • Steak 'n Shake — 3 min drive

About this property

Sheraton Westport Plaza Hotel St. Louis

3.5-star hotel near Westport Plaza
A restaurant, an indoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool, and a business center. All 210 rooms offer WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free weekday newspapers, and hair dryers.
Sheraton Westport Plaza Hotel St. Louis offers 210 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10.00-25.00 for adults and USD 10.00-25.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms - 11

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 for adults, USD 10.00 and USD 25.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hotel Westport Plaza St. Louis
Sheraton Westport Plaza Hotel St. Louis Hotel
Sheraton Westport Plaza St. Louis
Sheraton Westport Plaza Hotel St. Louis Maryland Heights
Sheraton Westport Plaza Hotel St. Louis Maryland Heights
Sheraton Westport Plaza Hotel St. Louis Hotel Maryland Heights

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 324 out of 714 reviews
5 - Excellent 45%
Rating 4 - Good. 246 out of 714 reviews
4 - Good 34%
Rating 3 - Okay. 84 out of 714 reviews
3 - Okay 12%
Rating 2 - Poor. 39 out of 714 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 714 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable bed and bedding, nice room space and other furniture
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there once a year on business and facility and staff are excellent
Stayed 1 night in Aug 2021

4/5 Good

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel itself could use a refurbishment. All tired and dated. However, the location is convenient for Westport Plaza environs and the airport, and the staff are unfailingly polite and helpful.
Stayed 4 nights in Aug 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
I did not like the staff and the breakfast process. On my first day there I went to bar to see the menu to decided if I would eat there or out. There was only one customer. Bar maid had helped this customer I was the only other person there she never acknowledged me or offered to help after 3 min so I left. Poor service! The next day when I arrived for breakfast at 10:50 AM (10 min before closing), they told me they could no longer serve me, I could only do take out. I felt as if she tried to persuade me to eat at the chalet because they did not want to cook before closing. The waitress knew Sheraton's other restaurant was on the property but did not know where it was. (Below expectations). I decided to order take out anyway. After being told it would take 10 minutes, I was later told it would take 5 more minutes because they did not have to go boxes. It is hard to know if they did not to serve me because it was so close to closing or if they were unprepared to do the main function of their job. After paying Expedia Sheraton also billed me. I disputed it and they say they will reverse it. Outlet on their lamps so its easier to charge my phone with out having to unplug lamps. I loved the gym, I recommend that they put sanitizer in the gym, which would allow customer to wipe down the machines between usage. Or at least wipe hand. Overall Sheraton merely met expectation, but the staff and processes for dining were below expectation. I will look elsewhere next time.
Stayed 3 nights in Aug 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were hot, the group next door brought it to the attention of the staff and nothing was done.
Stayed 3 nights in Aug 2021