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"The service at breakfast was unfortunately diabolical. Long waits, incorrect meals and cold food lead to being very disappointed with the hotel"

"This hotel was an absolute gem. The rooms were spotless, comfortable, and well-appointed with everything you could need. The amenities were fantastic and the location couldn't have been more convenient. Parking was easy to sort out with the staff. We'll definitely be coming back"

"Very pet friendly & staff nice. Unfortunately fittings in bathroom not well maintained but otherwise highly recommended "

"Great location, near the tram. And lots of parking. Did have some cockroaches in the room. Huge fluffy towels. "

"Our fourth stay at Canberra Novotel. Good location, friendly staff and good quality and quantity breakfast buffet. The disappointment is that the sauna has been permanently retired. "

"In a good quiet location, nice grounds with plenty of free parking. The apartment was well equipped but it would have been nice to have two dinner plates the same size. The standard apartment we were in requires repainting. Staff friendly. We would stay here again but would probably upgrade to an executive apartment."

"Love staying here, close to everything, staff are great and nicely designed apartments. You have to be careful choosing a room though. The back of the building looks at a carpark so if you can avoid that brutalist view I'd do so."

"I tried to book an extra night and due to hotels.com app and customer service to be at a very low level I could not do it, staff member was reluctant to hold room until hotels.com rebooted so I ended up driving home, sad that I could have booked 1 more night but staff member was only interested in me booking direct, "

"Great modern hotel in an excellent location "