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The Cascades Hotel at Sun City Resort

Photo gallery for The Cascades Hotel at Sun City Resort

3 bars/lounges, lobby lounge
Outdoor pool, pool umbrellas, sun loungers
Front of property
0B | Minibar, in-room safe, desk, soundproofing
Reception

Overview of The Cascades Hotel at Sun City Resort

The Cascades Hotel at Sun City Resort

5.0 star property
Family-friendly hotel with 2 restaurants and full-service spa
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
R556, Moses Kotane, North West, 0316

Explore the area

  • Popular LocationThe Gary Player Golf Course2 min walk
  • Popular LocationSun City Casino2 min walk
  • Popular LocationThe Valley of Waves7 min walk
  • AirportPilanesberg (NTY-Sun City)14 min drive

Room options

About this area

Moses Kotane

The Cascades Hotel at Sun City Resort is located in Moses Kotane. The Valley of Waves and Waterworld are local attractions and The Gary Player Golf Course is worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including golfing.
Visit our Moses Kotane travel guideOpens in a new window
Map

What's nearby

  • The Gary Player Golf Course - 2 min walk
  • Sun City Casino - 2 min walk
  • The Valley of Waves - 7 min walk
  • Waterworld - 8 min walk
  • Pilanesberg National Park - 11 min drive

Restaurants

  • Cabanas Pool Bar - 5 min walk
  • Vida E Caffè - 4 min walk
  • Hard Rock Cafe - 1 min walk
  • Santorini - 4 min walk
  • Acacia Terrace Cafe - 9 min drive

About this property

The Cascades Hotel at Sun City Resort

5-star luxury hotel
Consider a stay at The Cascades Hotel at Sun City Resort and take advantage of 18 holes of golf, a casino, and free water park access. For those looking to try their luck, this hotel boasts 51 casino gaming tables, 700 slot machines, and 2 casino VIP rooms. Indulge in a body scrub, a body treatment, and a manicure/pedicure at Gary Player Health Spa, the onsite spa. Enjoy international cuisine, garden views, and a poolside location at the two onsite restaurants. Enjoy the gym, as well as activities like ziplining, boat tours, and mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and game and wildlife viewing.
Additional perks include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking and valet parking
  • A free area shuttle, a safari, and 2 outdoor tennis courts
  • An area shuttle, access to a nearby health club, and express check-out
  • Guest reviews say great things about the family-friendly amenities
Room features
All 243 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • TVs with cable channels
  • Free infant beds, electric kettles, and heating

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Legends
  • Luma Bar & Lounge
  • Peninsula
  • The Grill Room

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Boat tours
  • Casino
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Racquetball/squash
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • Free water park
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cascades Hotel
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades
Hotel Cascades Sun City
Cascades Hotel Sun City Resort
Cascades Hotel Resort
The Cascades Hotel
The Cascades At Sun City
The Cascades Hotel at Sun City Resort Hotel
The Cascades Hotel at Sun City Resort Moses Kotane
The Cascades Hotel at Sun City Resort Hotel Moses Kotane

Frequently asked questions

Does The Cascades Hotel at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Cascades Hotel at Sun City Resort?

As of Jun 7, 2023, prices found for a 1-night stay for 2 adults at The Cascades Hotel at Sun City Resort on Jun 20, 2023 start from $168.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Cascades Hotel at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Cascades Hotel at Sun City Resort?

Self parking and valet parking are free at this property.

What time is check-in at The Cascades Hotel at Sun City Resort?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at The Cascades Hotel at Sun City Resort?

Check-out is at 11:00 AM.

Where is The Cascades Hotel at Sun City Resort located?

This family-friendly Moses Kotane hotel is within a 5-minute walk of The Gary Player Golf Course and Sun City Casino. The Valley of Waves and Waterworld are also within 10 minutes.

The Cascades Hotel at Sun City Resort Reviews

The Cascades Hotel at Sun City Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 206 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 83 out of 206 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 33 out of 206 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 22 out of 206 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 7 out of 206 reviews" "
" "2 - Terrible 3%

7.8/10

Cleanliness

7.7/10

Staff & service

8.3/10

Amenities

7.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Stayed 4 nights in Mar 2023

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Stayed 2 nights in Mar 2023

6/10 Okay

Anita, Die Boord

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
Stayed 4 nights in Mar 2023

8/10 Good

Shaun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
Stayed 2 nights in Mar 2023

6/10 Okay

JASON

Traveled with family
Liked: Cleanliness, room comfort
It’s ok . Very dated and probably worth spending the extra to go to the Palace hotel up the hill.
Stayed 1 night in Feb 2023

10/10 Excellent

Meshack

Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf weekend
Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax)
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Rethabile

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities.
Stayed 1 night in Sep 2022