“The manager was awesome! We left something very important in our room and only discovered AFTER we got home that it was missing! We drove back(hour drive) and she was able to help us get it back, even though the room was rented for the night. She went above and beyond to help us! ”
“There were drunk loud people in the room right under us. They kept us awake, we asked them nicely to be quiet. But it didn't change, so I called down to the front desk. She said she was familiar with the guys in the room and would talk to them. She did and they were quiet. The walls are very thin in the rooms, you can hear what everyone on each side of you is doing and saying. It needs insulation.
It would be nice if they served a continental breakfast. Having said all that, I would……
“just a fun, funky little town - the union hotel goes way back - would love to have seen it in its hey day! and if you can get a room (only 2 of 4) with direct balcony access even better (but you can access the balcony from the hallway for the other 2 rooms) - homemade breakfast (you get a selection) is - well - special - as is the super cool lady who does it all: hostess, waitress, busser - and most importantly - *chef*!! she's remarkable! want to go back on a friday to experience some of their……
“This is the second time I have stayed at this property… It is clean and convenient to my needs whenever I am in Placerville… I would definitely stay there again.”
“Happy with property not so happy with hotel.com not letting me use my gift card or being reachable by phone- finally get a human and still can’t use the gift card
The property was was very nice just be aware of the elevator, it’s old and they tell you to watch your step and I forgot and tripped but there’s a VibesUp store nearby and they fixed my sore knee quickly! ”
“Property is well managed with great customer service by all the staff and especially Mary. The cute pool and on-site laundry are so convenient. We will be back. ”
“It was not great from the outside just kinda basic. But the room was clean and all updated. Had coffee pot with flavored creamer and fridge. Shampoo conditioner and hair dryer. It was great for the price ”
