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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.6 out of 5 Wonderful
99 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationYuanrong Times Square5 min walk
Popular LocationSuzhou International Expo Center8 min walk
Popular LocationFerris Wheel Paradise12 min walk
AirportWuxi (WUX-Shuofang)33 min drive

Choose dates to view prices

  • Regency Suite Twin

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRegency Suite Twin
  • Regency Suite King

    Room amenities

    • 968 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Suite King
  • Diplomat Suite

    Room amenities

    • 1335 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDiplomat Suite
  • Club Twin

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Twin
  • Regency Room Twin

    4.5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRegency Room Twin
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room
  • Regency Room King

    4.8/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Room King
  • Regency View Room King

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency View Room King
  • Club King

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub King
  • Regency View Room Twin

    4/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRegency View Room Twin
  • Regency Club View Room King

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Club View Room King
  • Regency Club View Room Twin

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRegency Club View Room Twin
  • Regency Executive Suite

    Room amenities

    • 1184 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRegency Executive Suite

About this area

Suzhou

Located in Suzhou's Wuzhong neighborhood, Hyatt Regency Suzhou is in the city center and near a metro station. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Couple's Retreat Garden. Soody Candy Land and Baimajian Ecological Garden are also worth visiting.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Yuanrong Times Square - 5 min walk
  • Suzhou International Expo Center - 8 min walk
  • Jinji Lake - 11 min walk
  • Ferris Wheel Paradise - 12 min walk
  • Suzhou Culture and Arts Center - 16 min walk

Getting around

  • Suzhou Railway Station - 19 min drive
  • AirportHongqiao Intl. Airport (SHA) - 50 min drive

Restaurants

  • Hua Chi 88 — 1 min walk
  • The Fireplace — 1 min walk
  • InterContinental Suzhou — 10 min walk
  • Meister Bräu Biergarten - brew house and restaurant — 16 min walk
  • Rendezvous Restaurant & Lounge — 4 min drive

About this property

Hyatt Regency Suzhou

Luxury Suzhou hotel in Wuzhong, near Jinji Lake
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, spa services, and 24-hour room service are onsite. All 355 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and iPod docks. Other amenities available to guests include 24-hour room service, TVs, and minibars.
Hyatt Regency Suzhou offers 355 air-conditioned accommodations with iPod docking stations and minibars. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 178 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa services

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Computer station
  • Conference space (18292 square feet)

Spa

  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 178 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Suzhou and receive a full refund?
Yes, Hyatt Regency Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Regency Suzhou?
As of Oct 21, 2020, prices found for a 1-night stay for 2 adults at Hyatt Regency Suzhou on Oct 25, 2020 start from $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hyatt Regency Suzhou have a pool?
Yes, this property has an indoor pool.
Is Hyatt Regency Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Suzhou?
This property doesn't offer parking.
What time is check-in at Hyatt Regency Suzhou?
Check-in is from 2:00 PM–noon. Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Suzhou?
Check-out is at noon.
Where is Hyatt Regency Suzhou located?
Located in Wuzhong, this luxury hotel is within a 15-minute walk of Yuanrong Times Square and Jinji Lake. Suzhou International Expo Center and Ferris Wheel Paradise are also within 15 minutes.
4.6
Wonderful
5 - Excellent
64
4 - Good
31
3 - Okay
4
2 - Poor
0
1 - Terrible
0

4.6/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Stayed 5 nights in Jun 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Stayed 1 night in Apr 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Stayed 1 night in Jan 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing getaway
My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
Stayed 2 nights in Jan 2019

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