Syracuse Chalets

"Our stay at the hotel was overall very good. The room was quiet, the bed was comfortable, and I appreciate the hotel providing not only shampoo/conditioner/ shower gel, but lotion for use. The employees were mostly friendly and helpful. My husband and I did not eat the breakfast but did enjoy the coffee provided down in the breakfast area. Very good coffee! Our only issue during the stay concerned the extremely bright spotlight that was shining on the parking lot and directly at our room on the 4th floor ( facing the amusement park). Even with clips holding the hotel's room-darkening curtains closed, there was no way to make the room dark at night due to this light. The light had the force of several suns and seemed unnecessarily bright for the small area it was illuminating. We did the best we could to block out the intrusion at night. Overall, though, a good stay!"

"Easy parking"

"Breakfast was huge and delivered to your room. AND IT WAS GOOD"

"The property is beautiful. We have been on the road for ten days and the breakfast was the best of all of the ones we experienced. We ate dinner at the restaurant and it was very good. Overall it was a very good experience."

"There was dog pee everywhere in our room, multiple spots. Could not move rooms, no offer to clean or discount the room cost. Also, no continental breakfast which we thought was standard with Holiday Inn properties."

"Excellent staff, great resturant attached to the hotel. Will definitely recommend!"

"Good staff"

"Ok not great breakfast parking good."

"Very friendly staff. Clean and comfortable. "