"Personal at the hotel does not talk English so it's difficult to communicate. The air conditioner of the room didnt cool the room enough, it didnt go below the 21°C so on hot days it's not conveniente.
Other than that room is clean and nicely located, my stay was pretty good.
"
"Very close (walking distance if not raining) to the old city - allow a good day to cover it all, and this is one of the least commercialised water-towns accessible from Suzhou or Shanghai, but not much else to do there unless you're at a conference etc. that the hotel caters for. Good, comfortable, clean working room with full amenities, nice view of the lake, very good local arts shop in the lobby. The restaurant was OK - lack of English skill resolved by ordering via iPad with pix. If there...
"Taxi sent me to another mercure hotel and that mecure hotel just gave me room and later in morning told me that booking is for another mercure hotel "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Beautiful, Well-Managed Hotel with Solid Service
A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training.
The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury.
My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience."
"It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work"
Explore the great outdoors at Shanghai Grand View Park, a lovely green space in Shanghai. Amble around the area's lakeside or experience its jazz scene.
