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Map 259 Xin Shi Road Suzhou Jiangsu 215007 China 1-866-599-6674

Get an overview of this hotelFamily-friendly Suzhou hotel in Gu Su District with 3 restaurants

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pool
Business center

Location

This family-friendly Suzhou hotel is located on the Strip, within 2 mi (3 km) of Pan Gate and Suzhou Embroidery Research Institute. Shantang Street and Metro Shopping Mall are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 3 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Room Amenities

All 480 rooms boast deep soaking tubs and offer free WiFi and iPod docks. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with satellite channels.

Languages Spoken

Pan Pacific Suzhou

259 Xin Shi Road Suzhou Jiangsu 215007

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Pan Pacific Suzhou provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pan Pacific Suzhou is a smoke-free property.

  • Picnic area 
  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • Indoor pool 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Outdoor pool 
  • Computer station 
  • Conference space size (meters) - 1400 
  • Terrace 
  • Luggage storage 
  • Concierge services 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Pool umbrellas 
  • Parking (limited spaces) 
  • Total number of rooms - 480 
  • Number of floors - 5 
  • Number of buildings/towers - 3 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Conference space 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Meeting rooms 18 
  • Year Built 1999 
  • Pool sun loungers 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Free wired Internet 
  • Children's club (free) 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 15070 
  • Laundry facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Desk 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Electric kettle 
  • Number of bathrooms -  
  • In-room dining only 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Down comforter 
  • Pillow menu 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Garden Brasserie - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Keyaki - This poolside theme restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Number of treatment rooms 6 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 6 PM

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 175.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 128 for adults and CNY 68 for children (approximately)
  • Rollaway bed fee: CNY 175.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 6 AM to 11 PM.Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Set meals are served in guestrooms only (no menus or public dining).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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