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Overview of Cameron Highlands Resort

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Explore the area

    Popular LocationCameron Highland Golf Club2 min walk
    Popular LocationCameron Highland Night Market11 min walk
    Popular LocationOrang Asli Settlement13 min walk

Choose dates to view prices

About this area

Tanah Rata

Popular Location

What's nearby

  • Cameron Highland Golf Club - 2 min walk
  • Cameron Highland Night Market - 11 min walk
  • Orang Asli Settlement - 13 min walk
  • Cactus Point - 14 min drive
  • Cameron Bharat Tea Plantation - 14 min drive

See similar properties

Policies

4.4
Excellent
5 - Excellent
256
4 - Good
138
3 - Okay
42
2 - Poor
15
1 - Terrible
6

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This small luxury hotel had excellent service. They always had a smile on their face.
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
The staff was warm & friendly but basic amenities like the cistern pump or hot/cold shower faucet needs attention. Not the kind of find I would expect from this hospitality chain.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff well trained. Read some reviews before and CANNOT confirm rooms on the road side to be loud. They are normal loud. Very nice room with 2 bedrooms.
Stayed 2 nights in Aug 2020

3/5 Okay

Sad face IconDisliked: Property conditions & facilities, room comfort
Mixed feelings
The hotel left me with a mixed feelings. There are some really good things and some real issues. The common areas are all very nicely finished and there is a wow factor on entry. The service from the staff varies from excellent to appalling and there seems to be nothing in between. The furniture in the rooms are in good condition, the mattress comfy and linen clean and crisp. However, the bathroom requires some love, with the wooden skirtings rotted, fan sounds like a jet plane and toilets are stained. The water is rarely hot and showers are fresh but not unbearable. The other bug bear is no curtains, just privacy nets. The main issue is access. The hotel is located on a busy road and from 7:30 am through to 10:30 pm the road is filled with cars and bikes. The noise from the road carries loud into the room and it can be a challenge to exit the premises as people don’t let you out. There is also very limited parking on site and you have to get creative. The hotel is not particularly accessible for those with mobility restrictions as there are steep stairs to the entry and there are no elevators inside.
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020