“Depois de mais de um mês com a estadia reservada, chegamos em Temuco para esse local com tudo certo e nenhuma mensagem recebida deles, até que na recepção, as duas senhoras mal educadas e pouco profissionais que nos receberam disseram que não nos aceitariam porque "não trabalhavam com Expedia ou Hotéis.com".
E isso era uma mentira muito mal contada, já que elas podiam ver todos os dados da reserva e sabiam nossos dados, nomes e tudo mais.
Resultados: ficamos na rua, desalojados, com as……
“Muy cálida la atención y la ubicación es relativamente buena. Está bien equipado, pero el inmueble estaba muy sucio, especialmente la ropa de cama. El baño no tiene buena ventilación ni cerramientos entonces al usar la ducha se empapa todo.”
“When I arrived at the property, the property managers overbooked the hostel (I was never given an official reason but the attendant said they could not find my reservation number at check-in) and I was forced to go to another hostel further away and with worse amenities. Before I was moved, I was also forced to pay a fee (they didn't tell me what it was for after I asked) that was more than double of the amount Expedia said I would be paying at check-in. With this in mind, I can not recommend……
“La personne était désagréable et nous a demandé de payer le parking 14 euros avant de nous envoyer les infos sur l'appartement comme si c'était obligé.
Alors qu'il y avait des carports ou stationnement gratuit. Il n'y avait pas de papier toilette. Il fait trop chaud dans l'appartement ”
