Thong Krut Tours

Bandara was everything we were looking for for our family holiday with a 13 and 9 year old. Great facilities, a pool we lived in, a kids club they both enjoyed and made them feel independent, and a fantastic location on the beach and edge of Fisherman’s Village. The staff were so friendly and helpful. I was also easily able to arrange a pick up from the airport which made arriving to the island very easy with kids. We couldn’t recommend Bandara high enough if you are looking for a family resort in the Bophut area of Koh Samui.

The hotel is beautiful. The staff is awesome. The facilities and location are great. I would highly recommend it. The one thing to think about is getting off the property for lunch and dinner. The food available in the restaurants for lunch and for dinner, while tasty, is much higher in price without being better than you can get from any number of restaurants within 30 minutes. It was good, but I would get off campus for more meals if I come back. Everything else was completely top not.

Firstly, the staff were amazing, they created a WhatsApp group for us on arrival and they were very responsive and helpful. The location is awkward in that it is not very accessible due to the roads approaching the site being very steep, so steep they have a special electric buggy to ferry you between your villa and the main road. If you order a taxi it has to be an SUV as regular cars can’t get up the steep slopes. Because of this we felt a little trapped as we needed assistance to leave the property. The villa itself was spacious. We had a three bedroom villa that slept six but there was only four of us (two adults and two teenagers). The views are breathtakingly good, if you’re up early (or very late) you must watch the sunrise. The infinity pool is nice but there was only two sun beds and the space around the pool was so tight it wasn’t possible to rotate the beds to align them with the sun. The huge balcony under the pool running the entire width of the villa didn’t have any furniture which we felt was a real missed opportunity as it meant there wasn’t anywhere for the four of us to sit outside. Because of these things we felt a little ‘locked in’ which is the opposite of what we expect when renting villas. Everything in the villa worked but the kitchen setup was very basic, lastly, the mattress’ were cheap / very firm but when mentioning this to the team they fitted an extra topper to fit it. Our stay wasn’t terrible but it had the potential to be much better.