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Hotel Lucerna Tijuana

Photo gallery for Hotel Lucerna Tijuana

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hotel Lucerna Tijuana

VIP Access

Hotel Lucerna Tijuana

4.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320

Explore the area

  • Popular LocationPlaza Rio Commercial Center14 min walk
  • Popular LocationTijuana City Hall24 min walk
  • Popular LocationClub Campestre Golf Course3 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)35 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Tijuana

Hotel Lucerna Tijuana is located in Zona Rio, a neighborhood in Tijuana, and is in a shopping district and near the airport. Travelers eager for a bit of culture can stop by North Island Credit Union Amphitheatre, while those who have shopping on the agenda may want to visit Alameda Otay and Macroplaza Insurgentes. Traveling with kids? Consider Tijuana Wax Museum, or check out an event or a game at CREA Sports Field. Spend some time exploring the area's activities, including golfing.
Visit our Tijuana travel guideOpens in a new window
Map

What's nearby

  • Plaza Rio Commercial Center - 14 min walk
  • Hidalgo Market - 21 min walk
  • Tijuana City Hall - 24 min walk
  • Club Campestre Golf Course - 3 min drive
  • Centro Cultural Tijuana - 6 min drive

Getting around

  • Iris Avenue Trolley Station - 7 min drive
  • San Diego Santa Fe Depot - 21 min drive
  • San Diego Intl. Airport (SAN) - 35 min drive

Restaurants

  • La Casa del Mole - 2 min walk
  • Mision 19 - 4 min walk
  • Mr. Pampas - 5 min walk
  • Los Remedios Restaurante - 5 min walk
  • Cien Años - 6 min walk

About this property

Hotel Lucerna Tijuana

Family-friendly Tijuana hotel in Zona Rio with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and 6 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • 6 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - January 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Tijuana
Tijuana
Zona Rio
Zona Rio
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Parking included
Parking included
Family friendly
Family friendly
Hotel
Hotel
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 518 out of 976 reviews
5 - Excellent 53%
Rating 4 - Good. 196 out of 976 reviews
4 - Good 20%
Rating 3 - Okay. 104 out of 976 reviews
3 - Okay 11%
Rating 2 - Poor. 74 out of 976 reviews
2 - Poor 8%
Rating 1 - Terrible. 84 out of 976 reviews
1 - Terrible 9%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

2/5 Poor

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was beautiful inside and out visually but our room was dirty. There was toilet paper in the trash can when arrived late last night and the room smelt like a dead animal. We got there so late that we could not get another room! Very disappointed!
Stayed 1 night in Jun 2022

4/5 Good

Like the location.
Stayed 1 night in Jun 2022

1/5 Terrible

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the first time the room smell horrible
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Service
Stayed 1 night in Jun 2022

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I don’t like it
Stayed 2 nights in Jun 2022