Tissot Arena Tours

This was one of the worst hotel experiences I’ve had. The staff was completely unavailable between 8 PM and 9 AM, which is unacceptable for a hotel claiming to offer hospitality. Parking was another nightmare – very limited, with no clear instructions. After asking around, I was told to park my car under a bridge, which was not only inconvenient but also uncomfortable to walk back and forth, especially in the rain. Unfortunately, it rained most of my stay, making this even worse. On top of that, the room was unbearably hot. Although they claimed to have central air conditioning, there was no air coming from the vents at all. The only option was to open the balcony door, but that meant dealing with bugs and insects getting into the room. Not exactly the comfort you expect when paying for a hotel stay. Overall, this stay completely ruined my trip. Between the lack of staff, poor parking arrangements, and uncomfortable room conditions, I would strongly advise others to look elsewhere.

3-4 minutes walk from Main train station, saw some homeless people loitering around, didn’t feel very safe.

Great Location. We used it as a central spot to take trains to the scenic sites. Did a few day trips. Spent one day exploring Bern. Easy accessible, bus, tram, train and lots of food options around. Breakfast staff and front desk staff were excellent.