塔林市政厅广场附近酒店

“職員友善及有禮貌，房間整潔美麗，酒店內設有三款不同的芬蘭浴，”

“交通方便，近老城區, 客服人員親切有禮, SPA設施可放鬆”

“Our stay at Bob W. Tallinn, Estonia exceeded our expectations. The electronic access system for both the building and room was incredibly efficient and surprisingly easy to use, we were initially skeptical, but it worked flawlessly throughout our stay. The building and room featured a beautiful, modern design and were exceptionally clean. The bed was very comfortable, and the soft linens made for a great night’s sleep. We especially appreciated the fully stocked kitchenette, which included all……

“Awesome place”

“乾淨舒適， 各項設備都很好， 服務人員 特別親切熱誠。”

“Close to scenic spots in old town and supermarkets. Comfortable room and bed.”

“飯店地理位置極佳，離維魯門非常近，老城區內各景點走路即可到達，飯店附近商場百貨林立，購物、用餐方便且選擇性多，電車、巴士站就在飯店門口轉個彎就有，非常便利的一家飯店，如有機會再來塔林，仍會選擇住在這裏.”

“The access code of the padlock to take/return room card is changed during our stay, but there is no notification. We spent more than 30 minutes at the door and can't get the message from the What's App account until we call the phone number directly. Bad experience.”

“This was the perfect location in Old Town. We were able to walk everywhere. The property itself is over 600 years old so the ancient walls, wooden beams and other unique features were a delight. This is a wonderful boutique hotel with a lovely staff who are kind and helpful. The breakfast was also very good. We had three rooms: a standard room, a suite and a senior suite. Both suites were amazing. The senior suite is on the third floor (elevator only goes to the second floor so we had to……

“It was a brand-new hotel, so everything was clean and new. Stuff were were attentive and helpful. Breakfast was good. Location is good which is around 10 minutes walk from Helsinki ferry terminal. Hotel is 5-8 minute walk to historic old town of Tallinn.”

“Die Frühstückspauschale macht keinen Sinn. 12€ je Frühstück und du bekommst in drei Cafés in der Umgebung genau 12€ Guthaben. Kann man genauso gut vor Ort bezahlen und ist deutlich flexibler. Kommunikation mit dem Kundenservice ist super, die Koordination mit dem vor-ort-team dagegen dann eher suboptimal. Am meisten zu bemängeln ist die Hygiene des Apartments. Leider ganz viele (kleine Punkte), wo die angebliche 100% cleanliness policy des Unternehmens ad absurdum geführt wird. Schade,……

“This is a brand new hotel and thus has some technical issues (primarily air conditioning) that have yet to be ironed out. Despite the staff being as helpful as they possibly could be in facilitating a comfortable stay for us, we decided to relocate to another hotel. We were provided a full refund for our stay. This looks to be an issue with Novotel deciding to open the hotel prematurely and we have provided this feedback Novotel directly.”