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Get an overview of this hotelFamily-friendly hotel with 3 restaurants and casino


This family-friendly Townsville hotel is located near the airport, within a 10-minute walk of Magnetic Island Ferry Terminal and ReefHQ Aquarium. Castle Hill is 2.2 mi (3.6 km) away.

Hotel Features

Along with 3 restaurants, this hotel has a casino and an outdoor pool. Self parking is free. Other amenities include 4 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 194 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and TVs. Other amenities available to guests include minibars, room service, and room service.

Renovations & Closures

The hotel will be renovating from 11 January 2016 to 31 March 2017 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, The Ville Resort - Casino provides a spa tub, a sauna, and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a casino, a fitness center, and tour/ticket assistance. Onsite self parking is complimentary.

The Ville Resort - Casino has designated areas for smoking.

  • 24-hour front desk 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Coffee shop or café 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Free self parking 
  • Garden 
  • Luggage storage 
  • Meeting rooms 11 
  • Number of bars/lounges - 4 
  • Number of buildings/towers - 1 
  • Number of floors - 9 
  • Number of meeting rooms - 11 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Poolside bar 
  • Porter/bellhop 
  • Sauna 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 194 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • WiFi (surcharge) 
  • Year Built 1986 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Outdoor pool  
  • Refrigerator  

Room Amenities

  • Air conditioning 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free weekday newspaper 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Phone 
  • Refrigerator 
  • Room service 
  • Room service (limited hours) 
  • Television 
  • WiFi (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Aqua Restaurant - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Kobe - Overlooking the ocean and garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Spin Cafe - This bistro serves lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per day.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 34.90 for adults and AUD 10.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per day (rates may vary)
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.00 per day
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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