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Overview of Grand Hotel and Apartments Townsville

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Grand Hotel and Apartments Townsville

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Air Conditioning
  • Gym
  • Breakfast Available
  • Laundry
  • Room Service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationMaritime Museum of Townsville4 min walk
    Popular LocationPerc Tucker Regional Gallery5 min walk
    Popular LocationMuseum of Tropical Queensland10 min walk
    AirportTownsville, QLD (TSV)13 min drive

Choose dates to view prices

  • Two Bedroom Apartment - Excluding Parking

    Room amenities

    • 1044 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Twin Beds OR 2 King Beds
    More details
  • Superior Room - Eco Green Stay

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier One Bedroom Apartment - Excluding Parking

    Room amenities

    • 560 sq ft
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Superior One Bedroom Apartment

    4.6/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior One Bedroom Apartment - Eco Green Stay

    5/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier One Bedroom Apartment

    4.2/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Two Bedroom Apartment

    4.7/5 guest room rating

    Room amenities

    • 915 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Twin Beds OR 2 King Beds
    More details
  • Premier King Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Free Upgrade from King Room to Apartment

    5/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior One Bedroom Apartment - Excluding Parking

    Room amenities

    • 560 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Check out before 8am - 1 Bedroom Apartment

    Room amenities

    • 570 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior One Bedroom Apartment (King and Sofa)

    4.7/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Two Bedroom Apartment - Eco Green Stay

    5/5 guest room rating

    Room amenities

    • 915 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Twin Beds OR 2 King Beds
    More details
  • Superior Room

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier King Room - Excluding Parking

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room - Excluding Parking

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Townsville

Located in Townsville, Grand Hotel and Apartments Townsville is in the city center and near the beach. Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights, and some of the area's landmarks include National Trust Heritage Centre and Jezzine Barracks. ReefHQ Aquarium and Strand Waterpark are also worth visiting. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
Popular Location

What's nearby

  • Maritime Museum of Townsville - 4 min walk
  • Perc Tucker Regional Gallery - 5 min walk
  • Museum of Tropical Queensland - 10 min walk
  • Cultural Centre Townsville - 10 min walk
  • ReefHQ Aquarium - 11 min walk

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 13 min drive

Restaurants

  • Coffee Dominion — 4 min walk
  • MJ & Co Espresso Bar — 4 min walk
  • A Touch of Salt — 4 min walk
  • Two Brothers Cafe — 4 min walk
  • Townsville Yacht Club — 5 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury Townsville hotel in South Townsville, near Magnetic Island Ferry Terminal
This smoke-free hotel features an outdoor pool, a fitness center, and WiFi in public areas. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 105 rooms offer comforts like premium bedding and pillow menus, plus furnished balconies and TVs with digital channels. Guests will also find iPod docks, WiFi, and wired Internet. Weekly housekeeping is available.
Grand Hotel and Apartments Townsville offers 105 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Townsville hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 22.50 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (AUD 22.5 per day), Wired Internet (surcharge)

Parking and transportation

  • Limited onsite parking
  • Onsite parking is wheelchair accessible

Food and drink

  • Cooked-to-order breakfast available for a fee daily: AUD 18.00-26.00 per person
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • iPod dock
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18.00 and AUD 26.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 22.50 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 22.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 22.5 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 22.5 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel and Apartments Townsville and receive a full refund?
Yes, Grand Hotel and Apartments Townsville offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel and Apartments Townsville cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hotel and Apartments Townsville?
As of Mar 7, 2021, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on Mar 12, 2021 start from $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hotel and Apartments Townsville have a pool?
Yes, this property has an outdoor pool.
Is Grand Hotel and Apartments Townsville pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel and Apartments Townsville?
Limited spots are available.
What time is check-in at Grand Hotel and Apartments Townsville?
Check-in is from 2:00 PM - 10:30 PM. Late check-in is available during limited hours.
What time is check-out at Grand Hotel and Apartments Townsville?
Check-out is at 10:00 AM.
Where is Grand Hotel and Apartments Townsville located?
Located in South Townsville, this luxury hotel is within 1 mi (2 km) of Maritime Museum of Townsville and Magnetic Island Ferry Terminal. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 28 minutes by foot.
4.5
Wonderful
Rating 5 - Excellent. 593 out of 965 reviews
5 - Excellent 61%
Rating 4 - Good. 282 out of 965 reviews
4 - Good 29%
Rating 3 - Okay. 58 out of 965 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 965 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 965 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All the staff were friendly and helpful.
Stayed 2 nights in Feb 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central hotel with spacious rooms. We've enjoyed the stay, staff was helpful and friendly.
Stayed 3 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand stay at grand hotel Townsville
Good location good price great staff. Good size room good facilities. One minor issue the microwave was up high above the fridge not easily accessible and possibly a bit risky when removing things. Ok for tall people.
Stayed 6 nights in Nov 2020

4/5 Good

Traveled with family
The staff were very attentive....looked after us so well! Position, close to all our needs was great.
Stayed 2 nights in Nov 2020

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Great place to stay, very clean. Staff smile & are also very helpful to deal with. Would highly recommend
Stayed 2 nights in Nov 2020

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