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"Room was spotless. Staff courteous and friendly."

"I had a wonderful stay at Urakusatsu Tou in Kusatsu, Japan. The hotel is very clean, and the room was spacious and comfortable. The staff were friendly and welcoming, and the check-in process was smooth and efficient. The onsen was well-maintained, offering a peaceful and relaxing environment — a perfect way to unwind after exploring Kusatsu. Highly recommend this hotel for anyone visiting the area!"

"Great staff that was incredibly helpful and nice. Clean rooms in a great location. "

"Good stay in Nagsno. Breakfast was excellent"

"Great location right next to Nagano Station. Short walk to plenty of shops and dining. "

"Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay. Overall, highly recommended."

"Fantastic location. Easy to walk to Nagano station. Easy walk to Zenkoji. It is a Japanese hotel so it is a small room. Don't expect western size. No issues with it at all. "

"Enjoy staying❤️"

"we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips. "