Title: Saasil Tulum Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=24909479&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Saasil Tulum ## Photo gallery for Saasil Tulum ![Exterior detail - Saasil Tulum (Tulum)](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/e9b32dae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Design Apartment, 2 Bedrooms, Private Pool, Tower | Terrace/patio - Saasil Tulum (Tulum)](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/d62fc892.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Saasil Tulum (Tulum)](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/b246f7dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Handrails in hallways - Saasil Tulum (Tulum)](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/54875ba4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Villa, 2 Bedrooms, Private Pool, Garden Area | 1 bedroom, in-room safe, laptop workspace, iron/ironing board - Saasil Tulum (Tulum)](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/e4bde7a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Saasil Tulum. With a private beach, sun loungers, and a beach shuttle, this apartment is the perfect place to soak up some sun. Treat yourself to a Thai massage at the onsite spa. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Pool - Kitchen - Washer - Dryer - Parking included - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed Showing 5 of 5 rooms ### View all photos for Design Villa, 2 Bedrooms, Private Pool, Garden Area ![Design Villa, 2 Bedrooms, Private Pool, Garden Area | 1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/e4bde7a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Villa, 2 Bedrooms, Private Pool, Garden Area - Garden view - 1884 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Design Apartment, 1 King Bed, Terrace, Tower ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/e7b73603.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment, 1 King Bed, Terrace, Tower - City view - 969 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Design Apartment, 2 Bedrooms, Private Pool, Tower ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/e7b73603.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment, 2 Bedrooms, Private Pool, Tower - City view - 1238 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Design Apartment, 1 Bedroom, Private Pool, Mezzanine ![Design Apartment, 1 Bedroom, Private Pool, Mezzanine | 1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/3f8d7471.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment, 1 Bedroom, Private Pool, Mezzanine - 969 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Design Apartment, 2 Bedrooms, Private Pool, Mezzanine ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/25000000/24910000/24909500/24909479/9824dcff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment, 2 Bedrooms, Private Pool, Mezzanine - 1238 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ## You may also like Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All inclusive - Spa 8.8 Excellent 754 reviews $351 nightly $428 total Apr 20 - Apr 21 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d5fabc00-35c0-4254-928b-77ee3632b8ab&top_cur=USD) Ad ![Down comforters, free minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16180000/16173300/16173295/92306d58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Unico Hotel Riviera Maya - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 539 reviews $515 nightly $616 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=d5fabc00-35c0-4254-928b-77ee3632b8ab&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Saasil-Tulum.h24909479.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Saasil-Tulum.h24909479.Hotel-Information) ## About the neighborhood Located on a private beach, Saasil Tulum is in La Veleta, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) [View more Apartments in Tulum](https://www.expedia.com/Tulum-Apartments.d182189-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20492%2C-87.47672&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gdo-KQUhyJox23RvaUgQfrBOFf8=) Calle 8 Sur S N La Veleta, Tulum, ROO, 77780 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 11 min drive \- 4.8 miles - ![Tulum Mayan Ruins](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 12 min drive \- 5.3 miles - Holistika Art Walk 13 min walk \- 0.7 miles - Hospital de Tulum 16 min walk \- 0.9 miles - Dos Aguas Park 4 min drive \- 0.9 miles ### Getting around - Tulum Intl. Airport (TQO) 37 min drive ### Restaurants - Vaivén 4 min walk - La Taqueria Pinches Tacos Shop 5 min walk - El Aguajito Marisqueria 7 min walk - Italdo Pasteleria 6 min walk - mera 4 min walk ## About this property ### Saasil Tulum Spend the day relaxing on Saasil Tulum's private white sand beach or pampering yourself at the apartment building's full-service spa. Each apartment features a washer/dryer and a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and room service. Housekeeping is available on request. Saasil Tulum offers 17 air-conditioned accommodations with washers/dryers and safes. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request. Recreational amenities at the apartment include a private beach and an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include deep-tissue massages, hot stone massages, and Thai massages. ## Similar properties ![Luxury House, Garden View | Terrace/patio](https://images.trvl-media.com/lodging/116000000/115230000/115230000/115229920/d3d6a332.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hum Living Luxury Villas-La Veleta Tulum La Veleta - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 1 review [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=115229920&PinnedHotelID=115229920&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/96000000/95250000/95240900/95240806/6daa954b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viscount IV Manor Tulum By Sandy Powerful Zama - Pool - Kitchen - Free WiFi - Air conditioning [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=95240806&PinnedHotelID=95240806&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/96000000/95250000/95241000/95240920/29ce3df6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viscount III Manor Tulum By Sandy Powerful Zama - 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Pool - Washer - Dryer - Pet friendly [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=113450934&PinnedHotelID=113450934&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/89000000/88150000/88146200/88146152/9a09dece.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xperience Tulum Hotel Tulum City Center - Bar [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=88146152&PinnedHotelID=88146152&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91750000/91744400/91744306/99bfb355.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Cielo La Veleta - Pool - Parking included - Free WiFi - Air conditioning [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=91744306&PinnedHotelID=91744306&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse, 2 Bedrooms | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/20000000/19930000/19926700/19926601/0c230443.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rainbow Penthouse 2 bedrooms sleeps 5 Zama - Pool - Hot tub - Kitchen - Washer [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=19926601&PinnedHotelID=19926601&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45530000/45522700/45522607/db8e0c02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KA'A New Penthouse Private Rooftop Pool La Veleta - Pool - Kitchen - Washer - Dryer 8.0 Very Good 1 review [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=45522607&PinnedHotelID=45522607&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=24909479&PinnedHotelID=24909479&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=24909479,115229920,95240806,95240920,109594278) ## Property amenities ### Beach - On a private white sand beach - Beach loungers - Beach shuttle (surcharge) - Beach towels - Beach umbrellas - Free beach club nearby ### Pool/Spa - Deep-tissue massages - Full-service spa - Hot stone massages - In-room massages - Outdoor pool - Thai massages ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Beach shuttle (surcharge) - Free self parking on site ### Family friendly - Children stay free (see details) ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Microwave - Stovetop ### Dining - Room service ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Shower - Towels provided ### Living spaces - Living room - Separate dining area ### Outdoor areas - Deck/patio - Garden - Outdoor entertainment area - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities - Washer/dryer ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Smoking not allowed ### Services and conveniences - Concierge services - Housekeeping (on request) (for a fee) - Iron/ironing board on request - Luggage storage - Safe - Safe at front desk - Tour and ticket assistance ### Things to do - Bicycle rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 17 units - Garden - Housekeeping (on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 240 per person (roundtrip) - Airport shuttle fee per child: USD 90 (one-way), (from 2 to 11 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Saasil Tulum Aparthotel Saasil Aparthotel Saasil Saasil Tulum Tulum Saasil Tulum Apartment Saasil Tulum Apartment Tulum ## Frequently asked questions ### Does Saasil Tulum have a pool? ### Is Saasil Tulum pet-friendly? ### How much is parking? ### What time is check-in at Saasil Tulum? ### What time is check-out at Saasil Tulum? ### Does Saasil Tulum provide a shuttle to the airport? ### Where is Saasil Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Saasil Tulum Reviews 8.0 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 7.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 13 8 - Good 12 6 - Okay 2 4 - Poor 3 2 - Terrible 2 ## Reviews Verified ### 2/10 Terrible #### Rhonda Nov 3, 2021 Disliked: Property conditions & facilities, communication No front desk and no check in available. Never received email with check in instructions, then no one answered phone after calling several times. Had to find another hotel to stay in. ##### Rhonda Stayed 1 night in Nov 2021 Verified ### 6/10 Okay #### Angel Nov 1, 2020 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication The place is beautiful, but there is no communication with the owner/host, the day we got there we were very disappointed that there is only a table as a front desk with a security guard (wich he was very attentive helped bringing our bag to the apartment) but he did not know how to turn on the roof top pool, the water in the shower was very cold, and the wifi was not working, I had to fix it my self, the apartment is beautiful but is outside the town you need a car to get to it. Its a very calm place no noise from town partys wich could be a great thing. The apartment has washer and dryer as well as full size fridge and stove. Overall its a nice place to stay but they could work on communication with guest. ##### Angel Stayed 2 nights in Oct 2020 Verified ### 4/10 Poor #### ColdWater Oct 13, 2020 Disliked: Cleanliness, amenities, property conditions & facilities, communication It was disappointing trying to contact the host. No one spoke English so that made it more difficult to communicate. The water in the bathroom was cold majority of the time. The lights in our room kept going out which was frustrating ##### ColdWater Stayed 3 nights in Oct 2020 Verified ### 10/10 Excellent #### Verified traveler Apr 11, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir waren sehr zufrieden mit der Unterkunft! Wir hatten ein Apartment mit Dachterasse gebucht. Der Ausblick und die Gestaltung hat uns sehr gut gefallen. Das Apartment war sauber, sogar unser Geschirr wurde gespült wenn etwas stehen geblieben ist. Insgesamt war das Apartment sehr geräumig und lichtdurchflutet. Am vorletzten Tag hatten wir ein Problem mit einem Wasserboiler. Es wurde uns umgehend geholfen und ein Upgrade auf ein anderes größeres Apartment angeboten. Durch die Corona-Krise gab es für uns einige Probleme zu bewältigen. Wir möchten uns diesbezüglich noch einmal ganz herzlich bei Nohely Pacheco vom Front Desk für ihre Hilfbereitschaft und Freundlichkeit bedanken! Außerdem auch bei der absolut netten Sicherheitskraft, der stets ein Lächeln auf den Lippen hatte. Insgesamt würden wir auf jeden Fall noch einmal wiederkommen. ##### Verified traveler Stayed 9 nights in Mar 2020 Verified ### 10/10 Excellent #### Perry Mar 14, 2020 Liked: Cleanliness, amenities The property is really beautiful. It is located on the edge of town, but walking/biking distance to anything you need. The property is gated and has 24 hour security. Everyone was very friendly. There is a shared pool and some condos have private pools. Though, it's not heated so it is cold, but very pretty to look at. The condo we stayed at was very spacious and had two washrooms! The outdoor space was a great option to lay outside. There is construction in the neighbourhood, but coming from Toronto, it didn't bother us much. The noise is not aggressive and won't bother your stay. We rented a car, but really we just walked/biked everywhere. ##### Perry Stayed 5 nights in Mar 2020 Verified ### 4/10 Poor #### Verified traveler Feb 17, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Poorly managed, not clean . Overall I wouldn’t recommend to anyone to stay there. In word, we all were disappointed ##### Verified traveler Stayed 2 nights in Feb 2020 Verified ### 10/10 Excellent #### Verified traveler Feb 9, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was really clean, beds were made everyday and towles were changed every two days and beach towels were provided everytime we asked for them at the front desk. Overall a good experience with the exception that we didnt have electricity one night which was hot but not a big deal the entire area were we were lost power unitl that next morning besides that everything was excellent, Hotel manager was really nice told us to message her with any doubts at anytime that she would do her best to answer back. ##### Verified traveler Stayed 6 nights in Feb 2020 Verified ### 8/10 Good #### catarina Jan 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hyfsat lägenhets Hotel Ett bra lägenhets Hotel. Stora ljusa rum , finns vad man behöver. Tyvärr var poolen och uteplatsen ej rengjord när vi bodde där. Ligger för långt bort från strand och det var inga bra vägar från huvudgatan fram till hotellet, plus inga gatubelysningar. ##### catarina Stayed 5 nights in Jan 2020 Verified ### 10/10 Excellent #### expedia Jan 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 👍 It was great! The area in La Veleta is growing so some hotels don’t have hot water for so long and the water is a little salty. But the apartment was amazing! We loved it! ##### expedia Stayed 7 nights in Jan 2020 Verified ### 8/10 Good #### Verified traveler Dec 30, 2019 Liked: Cleanliness, amenities Grande suite très agréable, hôtel situé à l'extérieur de la ville (voiture souhaitable), pas de restauration ni vraiment de réception. ##### Verified traveler Stayed 5 nights in Dec 2019 Verified ### 8/10 Good #### AlejoViajes1972 Nov 27, 2019 Liked: Cleanliness, amenities Es un lugar agradable con gente muy agradable a cargo. Su ubicación es alejada del tumulto, si tienes carro todo bien. Es muy amplio y cómodo. La cocina es deficiente totalmente en su equipamiento. Ojalá lo mejoren. ##### AlejoViajes1972 Stayed 1 night in Nov 2019 Verified ### 8/10 Good #### Verified traveler Nov 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place. Location is a bit far from amenities and a bit difficult to find. However, the apartment and facilities as well as the staff are great. Including the security. ##### Verified traveler Stayed 4 nights in Oct 2019 Verified ### 8/10 Good #### Verified traveler Oct 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El espacio de las habitaciones fue bueno. Contando con un vehiculo para moverse en esa zona; creo que es una muy buena opcion. ##### Verified traveler Stayed 2 nights in Oct 2019 Verified ### 10/10 Excellent #### Verified traveler Oct 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great only thing was the construction around the building ##### Verified traveler Stayed 4 nights in Oct 2019 Verified ### 4/10 Poor #### Verified traveler Aug 14, 2019 Liked: Cleanliness Disliked: Staff & service, amenities No lo recomendaría, muy lejos playa, nada atentos. Pedimos hablar con María ya que desocupamos la habitación a las 9:00 pedimos resguardar maletas a las 13 hrs en lo que salíamos (ya que pensamos que a esa hora hacíamos check out) y contundentente dijo que no x que quizá la tenía solicotada (cuando estaba muy poco ocupado el hotel). No regresaría ##### Verified traveler Stayed 3 nights in Aug 2019 Verified ### 10/10 Excellent #### Verified traveler Jun 27, 2019 Liked: Cleanliness, property conditions & facilities A real gem! We lucked into this place when the hotel we usually stay did not work out. Wow: big, high ceilings, large rooms, fast WiFi, full kitchen, washer dryer, large and deep plunge pool just for the one apartment, good security. Was a little hard to find down some unpaved back streets, but a blessing in disguise for us. Got a great rate because newly opened and new and unpaved neighborhood. If you can get a good price, top recommendation, and big enough so even a good deal at a higher price if you have two families sharing. ##### Verified traveler Stayed 1 night in Jun 2019 Verified ### 2/10 Terrible #### Verified traveler May 1, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Nothing, no water for shower, no parking at night. Had a problem an asked to be contacted, never was. ##### Verified traveler Stayed 1 night in Apr 2019 Verified ### 8/10 Good #### Verified traveler Apr 21, 2019 Liked: Staff & service, amenities, property conditions & facilities Always love to stay here. Lovely design! However, this time one of the days they did not clean my room and no fresh towels were available. They did find a pool one. Taxis to Tulum May take a while to arrive. ##### Verified traveler Stayed 4 nights in Apr 2019 Verified ### 8/10 Good #### Verified traveler Mar 17, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Beautiful property, our apartment was lovely and spacious. My only complaint is with management. I emailed before we arrived to let them know we would have an additional guest twice, and there was no response. Worse, after we left I discovered I had misplaced a beloved necklace given to me by my late father before he passed away. Again I emailed and asked them to please have a look, but I received NO response whatsoever. ##### Verified traveler Stayed 5 nights in Mar 2019 Verified ### 8/10 Good #### Verified traveler Oct 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente lugar para vacacionar, pero con detalles El lugar está muy bien, para pasar una agradable estancia, es cómodo y está bien equipado. Excelente ubicación, pero es un poco difícil de encontrar. Lo único que no me agradó para nada es que te hacen un cobro por depósito de 200 dólares y que se supone lo deben devolver a más tardar 5 días, y pues desde el 27 de sep que hicieron el cobro y todavía nada, eso me da mucha desconfianza. ##### Verified traveler Stayed 1 night in Sep 2018 Verified ### 10/10 Excellent #### Verified traveler Sep 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Value!!!! Good service and amenities, very clean. Beautiful space and close to all sorts of restaurants and shops. ##### Verified traveler Stayed 5 nights in Sep 2018 Verified ### 10/10 Excellent #### Verified traveler Sep 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I loved the people the place is nice and clean tulum is really secure ##### Verified traveler Stayed 6 nights in Aug 2018 Verified ### 8/10 Good #### Alexandro Sep 11, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente lugar para descansar Excelente lugar para relajarse, Paco fue un excelente anfitrión, nos otorgó bebidas de cortesía, las albercas del departamento excelentes, no pudimos ir a la playa por el exceso de zargazo, pero el departamento muy bien, solo le pondría unos signos de alarma: 1) Nos tocó el 3er piso y los barandales son muy inseguros para los niños, pues están sin protección y pudieran caerse los niños. 2) Ofrecen el departamento con acceso a un cenote, como parte de la “venta” y resulta que llegando nos dijeron que cobran $33 usd por persona, eso se me hace un engaño, ya después nos explicaron que era como cuota de recuperación, pero una de las razones por las cuales quisimos alquilar ese departamento, fue precisamente por la entrada al cenote. Deberían informar desde el principio que éste tiene un costo, seas o no huesped de Saasil. ##### Alexandro Stayed 2 nights in Sep 2018 Verified ### 6/10 Okay #### Verified traveler Sep 7, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Excelente limpieza, error en atención al cliente No había gente en recepción a la hora del check out, y el guardia de seguridad no quería dejarnos ir pero no es culpa mía que no hubiera gente en recepción me molesto muchísimo la actitud del guardia, me puso al teléfono con su jefe quien no tenía idea de nada. Al final todo muy bien solo ese contratiempo ##### Verified traveler Stayed 1 night in Sep 2018 Verified ### 8/10 Good #### Atithi Aug 7, 2018 Liked: Cleanliness, property conditions & facilities, room comfort A very cute place for my family to enjoy. There where area that can be improved but that is just a designers perspective. 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