Tulum Vacations

The staff and the property are great! The only thing i didn't like was having to take time out of my vacation to schedule my transportation back to the airport and to schedule my covid test. These were each scheduled separately and feel it could have been done during check-in.

It was truly amazing! The beach area (the bay) felt like a giant swimming pool with cyrstal clear water. Mutiple fishes swam among you. The restaurant were really good. And the hotel always gave you vibez its a true 5 star hotel.

Friendly staff ，clean and convenient

We stayed 04/30/2022-05/04/2022 and had a wonderful experience overall. Plenty of amenities and everything was open and accessible. Resort appearance is slightly weathered, like the rest of the island so it didn't bother me. All inclusive drink selection was pretty solid, breakfast and lunch both pretty good but would recommend going to check out some local restaurants for dinner. The staff here is PHENOMENAL and if I singled any out by name I'd have to name all of them. We are looking forward to our next visit to this resort.

Excelente servicio y habitaciones, el staff para la boda y Patricia siempre estuvieron al pendiente y nos apoyaron en todo. Igual Marco que nos ayudo con el equipaje muy amable.