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"Somehow this place managed to be large, yet very cozy! I can't say enough good things. Shoes locked up the duration of your time indoors. Everyone walking around in PJs provided by hotel. Free late night ramen (exactly when you need it!), free ice cream, coffee, tea and hot cocoa. Massage chairs! A nice onsen, although it was always crowded in the evenings and... this is my only complaint .... people were noisy in the onsen to include yelling kids. That's more of a guest problem than a hotel problem and people need to be mindful of onsen manners. The staff was AMAZING. Nothing but friendly and extremely responsive. They helped me with luggage forwarding and was very grateful for that. I will recommend this hotel to anybody. Thank you for being so welcoming."

"This is a beautiful property in a great city for tourists. we received vouchers for welcome drinks, breakfasts, and lunches. The restaurant was quite good. There were free snacks. The hot spring was terrific. All-around exemplary. We would stay again."

"One of our favorite places to stay in Kyoto. Great central location and spacious room. "

"Staff friendly and helpful. Great position for getting anywhere in Kyoto. Good bars and restaurants. Modern rooms and really comfy beds (on the softer side)"

"Great location, service, very central for everything yet fast by taxi to station"

"This place was amazing. They upgraded our room with no extra charge. It is immediately across from Kyoto train station. You can definitely walk there with all your luggage with no concern. The amenities were very worth it. The staff were very polite. Make sure to check out our friends in Bar Lagoon in the basement restaurant. It’s a great place to end the evening with a cocktail. We would love to stay here again. "

"Good "

"Hotel très bien placé, entouré de verdure. Près du château, parc et station de train.( Osaka Loop) Nous avions réservé une chambre vue sur le château. Celle qui nous a été attribué donnait en partie sur le chemin du fer. Nous avons exprimé notre déception à Mme. OHSHITA (Mimi) Elle s'est empressée de nous faire affecter une autre chambre avec une vue superbe sur le château dont on avait rêvé depuis Paris. Très bon petit déjeuner. Excellent service de massage. Nous gardons un merveilleux souvenir de votre hotel. Nous le recommandons chaudement. "

"Great hotel, location was very good. Price fair, room great. Staff good, etc."