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“Difficult check in procedures with several messages, exchange of emails, installing an App and giving private phone number. But when finally in there is a 30 degree appartement waiting without AC and without even a fan. Very bad 👎 . Cannot appreciate the way this is all handled.”

“Nice”

“Lighting can be improved. It would be perfect with a TV.”

“Very clean, modern and comfortable apartment with outstanding views. We found this to be an excellent base to explore the region as well as Brunnen, with swimming in the lake directly across the road. Know before you go: This property is listed as having air con on VRBO, it does not have aircon, it has a ceiling fan. Likely not an issue unless it’s very hot. Also the pet fee - I was not informed about this when I booked but this is an additional 100CHF. Again not an issue and I happily paid it……

“Schöne Lage mit Blick auf den See. Alles da, was man braucht, klein aber fein. Preis / Leistung sehr gut, Betten bequem und alles sauber und gepflegt. Gastgeber sehr freundlich und gute Kommunikation. Man kann vor dem Haus kurz auf einem der drei Besucherparkplätze parken und ausladen (max 3 h) und anschließend auf dem Parkdeck auf einem reservierten Platz hinter dem Haus unbegrenzt. ”

“整個入住過程體驗非常差。事前通過平台郵件跟職員確認好需要於check in前寄存行，但到了確認時間職員不但沒有按時出現，等了差不多一小時，郵件不覆，電話也沒接通。最終我們要返回車站寄存，浪費很多時間。後面接觸後，也沒得閒滿意解釋。 房間很多東西都是有問題的，例如wifi接收非常弱，跟本沒可能用，浴室花灑頭是鬆的，浴室企缸門沒能完全關上，漏水嚴重。 這是一間極不可推薦入住的房子。”

“It was a good stay . Very close commutable distance from Mount Pilates, Lucerne city.”

“Es ist ein wunderschönes und grosszügiges Apartment mit sensationellem Ausblick, Bad mit Dusche, zwei Toiletten, voll eingerichtete Küche. Allerdings war’s etwas heiss: es gibt keine Klimaanlage nur mobile „Klimageräte“.”

“In the first time we indicated some things about”

“位置方便，房間整潔”

“Sehr saubere Wohnung. Sehr gut ausgestattet. Toller Blick vom Balkon auf den See.”

“The property was really clean, decent size for 3 people, with two fans provided which was very helpful,very near to the bus stop and checkin process was smooth. They were nice to keep our luggage before checkin and moved the luggage to the room automatically.highly recommended.”

“房间整洁，设施全新，地段优越，就在老城中心，步行可逛完整个老城，无可挑剔。酒店在线客服回复很快，无后顾之忧。”

“第二天遇到同棟有客人在咆哮 實在令人害怕”

“Very spacious apartment in a great location. Close to amenities, restaurants and tourist attractions. Very clean and well equipped. Basic furnishings but everything you need. I would definitely stay here again. ”