瓦尔帕莱索的公寓式酒店

“Great location, nice space, but host not very responsive. No information booklet to explain how anything works. Heater didn't work and host didn't believe us. We had to send a video of us plugging in the heater, turning it on, and nothing happening. We finally got a working heater after a week. A window shade over the patio door was broken and the host never responded about it, so I fixed it. All responses from host were single sentences, and not always helpful, leaving us to figure out things……

“Llegue y tenían cancelado la reserva y se la dieron a otra persona y mas encima de mi tarjeta se descontaron alrededor de 30.000 pesos chilenos y hace unos días se me descontaron 58.000 por una estadía que se canceló por covid”

“So sad we chose this property! A lovely escape turned into a horrible week. The property was filthy when we arrived (5PM) No cleaning was ever made. SAND everywhere: floor, in the kitchen sink, in the shower, inside the Closet Drawers! Hairs! Dirty windows, awful and I was charged 45 USD (cleaning fee). I called the admins and sent pictures. They sent me a person against my will. I told them this was not acceptable. We needed to rest and eat so I asked them to move us to another property. We……

“Apartamento impecável! Decoração linda, super equipado e limpo”