First and foremost, horrible directions, extremely difficult to get to! Even the local porter we hired that are familiar with the area had a difficult time finding the unit! It was advertised as “renovated”, but you need to know you’re walking into a very dirty, disgusting old building, dust and mold, paint falling off the walls on the hallways, just not what we expected. We stayed two nights out of the 4 we had booked, couldn’t take it any longer! One of the windows broke during our stay, costing us to see the San Marco Cathedral we had tickets for, waiting for the window to be fixed as it was totally unsafe!!! The property amenities listed washer and dryer but there was no dryer! As for communication with the host, between the language barrier and the poor reception in the entire apartment, in my opinion it is simply the worst VRBO experience we’ve ever had! BTW, the host refused to refund us anything!!!