Ventas de Poyo Vacations from $1,260

Awesome room and staff

Highly recommend. Very clean and such a lovely aestheic and decor! Staff were very helpful. Location of this hotal is perfect and is well connected to close by transport. Thank you to the team for making our stay welcoming!

I am an ambulatory wheelchair user and the hotel responded to my queries before the stay in a timely manner. We had a classic suite - it was very nice to have a proper sofa in the room and the bed was very comfortable. We didn't use the mini-kitchen facilities in the room as we ate breakfast on the terrace each morning but useful if you don't fancy going out. Breakfast was very tasty - each morning there was a bowl of pastries, juice, yogurt and fruit and then we chose from a menu - can thoroughly recommend the scrambled egg. Our days were made even brighter by Avril - a lovely cheerful, helpful waitress, who by the end of the week was anticipating our requests before we even made them. The pool is really just a little bigger than a hot tub, with jacuzzi bubbles and a fountain. I found it a little chilly (mid june) but it serves a purpose for cooling off and there are a few sunloungers to chill out on. We chose the hotel for its location - its not somewhere you would really go if you wanted to chill by the pool each day. The location of the hotel is brilliant - in the Placa de la Reina - virtually next door to the cathedral. There are a number of restaurants in the square and the atmosphere was really good at night. very vibrant. We ate regularly at Haus, and the Valencian Paella was delicious. We used the metro to travel from the airport, and to the beaches nearby. We had a fabulous holiday and would defiintely return to the same hotel if we visit again.

The apartment itself was great, very neat and clean and modern which we liked. The area is great as well. We stayed for 2 weeks and have to say we expected higher level of service. There was no cleaning half way through which was suprising and we had issues with toaster that did not work and missing a duvet and that took 3 days to sort out with contact daily. Lastly, they wrote us 48hour before arrival which was great to sort out deposit and taxi pick up at airport but they did not bother sending us the check in information with codes etc so we had to call them when thentaci dropped us as there is no reception. So overall we were not impressed with the service but apartment facilities were great.

The room was clean and had everything needed for the stay, including dishes and supplies. We got everything would expect from the press. I want to suggest the management however, to get better pillows and new bedding sheets.